Unity Software Support Engineer - Elevate Lab IT

Gruve is seeking a Technical Support Engineer - Unity Software to support clinical laboratories using the Unity suite, troubleshooting, and guiding installations and upgrades. You will document interactions in Salesforce and drive cases to resolution, collaborating with a team of specialists on new product offerings in laboratory healthcare. The role emphasizes customer focus, strong English communication, and the ability to work U.S. service hours (Mon-Fri, 5 AM–4 PM PT).