Field Service Technician

Service TechnicianLocation: Southeast area of the U.S. - from LA/AR to VASchedule: Full-time (Direct Hire)Travel: Extensive travel requiredPay:$60,000 annual salary$75/day per diem while travelingOT over 40 hoursCompany truck, uniforms, and hotel accommodationsFull benefits packageSummary:We are seeking a hands-on Service Technician to install, service, troubleshoot, rebuild, and support specialized industrial poultry deboning equipment. This position is ideal for someone with strong mechanical and electrical aptitude who enjoys working in a customer-facing field service role and is comfortable traveling extensively to support equipment installations, repairs, and ongoing service needs. The role typically involves working 20–22 days per month, with a schedule that often includes weekends and weekdays off based on business needs. Most schedules run Friday through Tuesday, though installation projects may require travel for up to three weeks at a time.Essential Functions:Install, service, troubleshoot, repair, retrofit, remove, and rebuild industrial equipment and related systemsDiagnose equipment issues and complete service work efficiently and accuratelyTrain customer maintenance teams, operators, and new hires on equipment operation and service practicesServe as a technical resource for customers and help identify service needs while maintaining a high level of customer satisfactionAct as a liaison between customer personnel, contractors, and internal leadership to ensure clear communication throughout service projectsAssist with install planning and rebuild projects as neededComplete service reports, administrative tasks, and documentation in an accurate and timely mannerSupport updates to manuals and troubleshooting guidesWork closely with internal teams to identify service leads, upgrade opportunities, and continuous improvement ideasFollow all safety, quality, and company procedures while maintaining a professional presence in the fieldAssist with additional department needs during peak periods or as assigned by managementQualifications:Associate degree or 2-year technical degree preferred3+ years of technical experience in an industrial service, maintenance, manufacturing, or equipment environment4+ years of related mechanical and/or electrical experience may be considered in place of a degreeStrong mechanical skills, including equipment installation, welding, grinding, and cuttingElectrical troubleshooting experience, including PLC calibration, weighing systems, and working with electrical circuitsPrior leadership or lead technician experience preferredStrong communication skills and ability to interact professionally with customers and all levels of managementAbility to train others and work independently in the fieldSpanish-speaking ability is preferred but not requiredValid driver’s license with a good driving record requiredPhysical Requirements:Must be able to travel for extended periods of time, including at short noticeMust be able to work in active industrial environments and remain mobile throughout the workdayWhat We’re Looking For:We are looking for someone who is mechanically and electrically capable, customer-focused, safety-minded, and comfortable working independently in the field. The right person will be able to troubleshoot issues, represent the company professionally, and build strong relationships with customers while supporting equipment performance and reliability.