Sr Advisor - Technology Services (Memphis TN)

At ALSAC you do more than make a living; you make a difference.We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.®Job DescriptionThe Senior Advisor, Technology Services plays a critical role in driving a culture of collaboration and integrated strategy across ITS, the ALSAC enterprise, and external partners. This leader is responsible for shaping and executing operational strategy within a designated focus area while ensuring alignment with enterprise priorities.This role is highly cross-functional, requiring strong relationship-building, strategic thinking, and the ability to translate complex business needs into scalable technology-enabled solutions. The Senior Advisor will proactively identify opportunities, manage risks, and lead efforts that connect teams, ideas, and initiatives to deliver measurable business outcomes.A key aspect of this role includes advancing AI and automation adoption— as a strategic partner who can identify high-value opportunities, guide pilot efforts to production, and lead change management to ensure successful adoption.What You’ll DoStrategic Partnership & AdvisoryServe as a trusted advisor to ITS leadership and business stakeholders, translating business needs into technology strategies aligned with enterprise goalsRepresent business partners in conversations with senior leadership regarding strategic priorities, revenue goals, and operational needsBuild strong relationships across all levels of the organization to drive alignment and shared outcomesCross-Functional Collaboration & IntegrationFacilitate collaboration across teams, ensuring integrated solutions that meet enterprise needsConnect initiatives, teams, and stakeholders to deliver cohesive strategies and operational plansPartner with business and IT leaders to design, test, and implement scalable, efficient processesOperational Strategy & Continuous ImprovementLead the execution of operational strategies within your focus area (e.g., IT governance, business process integration, technology services)Drive a culture of continuous improvement, adaptability, and responsiveness to changing business needsEstablish and reinforce organizational norms, behaviors, and ways of working that support successAI & Automation EnablementIdentify opportunities where AI and automation can enhance business processes and improve outcomesPartner with technical teams to move AI/automation solutions from pilot to productionDefine success metrics and monitor performance to ensure AI investments deliver measurable valueLead change management and stakeholder engagement to drive adoption and sustainabilityRisk Management & Data-Driven Decision MakingIdentify, assess, and mitigate risks related to business operations and technology initiativesDevelop and implement strategies to ensure continuity, compliance, and operational resilienceLeverage data and analytics to inform decisions, uncover trends, and optimize performanceLeadership & InfluenceServe as a leader across ITS and enterprise initiatives, both internally and with external partnersUse influence, strong communication, and organizational awareness to drive clarity, alignment, and commitmentEnsure ITS vision and strategy are effectively communicated and understood across stakeholdersKey Focus AreasStrategic Business & Technology Advisory: Align business needs with scalable technology strategiesProduct & Platform Roadmap Alignment: Ensure business priorities are reflected in roadmapsCross-Functional Integration: Deliver connected, enterprise-wide solutionsFundraising & Business Domain Expertise: Align technology with operational and fundraising outcomesJob Requirements7+ years of experience in fundraising, IT operations, communications, supplier management, or a related fieldDemonstrated progression in leadership responsibilities, including strategic planning, budgeting, and organizational developmentStrong business acumen with the ability to bridge business and technologyPractical understanding of AI and automation use cases in business environmentsExperience driving cross-functional initiatives and influencing without direct authorityStrong communication and presentation skills, with the ability to simplify complex conceptsProven ability to manage ambiguity, navigate organizational dynamics, and drive resultsBachelor’s degree in Business Administration, Management, Information Systems, Communications, or related fieldThis position is based at ALSAC’s National Executive Office in Memphis, TN and is eligible for a hybrid work schedule.Benefits & PerksThe following Benefits & Perks apply to Full-Time Roles Only.We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same. Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) 401K Retirement Plan with 7% Employer ContributionExceptional Paid Time OffMaternity / Paternity LeaveInfertility Treatment ProgramAdoption AssistanceEducation AssistanceEnterprise Learning and DevelopmentAnd moreALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status.No Search FirmsALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.