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Remote Customer Support & Ops Leader

MavenNew York, NYMay 23rd, 2026
A leading online education platform is seeking a Customer Operations Manager to lead the support function, overseeing operations and managing a support team. This role requires defining customer support excellence while resolving complex issues for a variety of stakeholders including students, instructors, and B2B clients. With a salary range of $80k - $120k, this position offers strong benefits and emphasizes a high-ownership culture. Applicants should have 3–5 years of relevant experience and be fluent with technology solutions. J-18808-Ljbffr