ServiceNow Trainer

Must Have Technical/Functional Skills• Collaborate with subject matter experts to identify training needs and objectives.• Design comprehensive training curricula covering various aspects of ServiceNow, including administration, development, and implementation.• Develop training materials such as presentations, manuals, exercises, and assessments.• Deliver engaging and interactive training sessions through various mediums, including instructor-led classes, webinars, and self-paced e-learning modules.• Adapt training delivery methods to accommodate different learning styles and preferences.• Conduct hands-on workshops and simulations to reinforce learning and practical application of ServiceNow concepts.• Customize training programs to align with specific organizational requirements and workflows.• Tailor training content to address the needs of different departments and job roles, such as IT administrators, developers, and end-users.• Assess the effectiveness of training programs through participant feedback, evaluations, and performance metrics.• Continuously improve training materials and methodologies based on feedback and industry best practices.• Apply change management principles to ServiceNow platform implementations, guiding stakeholders, and users through the change process to minimize resistance and maximize adoption.• Develop change management strategies, communication plans, and stakeholder engagement tactics tailored to each phase of the ServiceNow deployment lifecycle.Salary Range $120,000-$140,000 yearTCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.