Customer Service Representative Pop-up Events

Company Description The company details for GSP CAMPAIGNS were not provided. We focus on providing engaging and dynamic experiences at pop-up events. Our mission is to bring brands closer to their audiences through exceptional event services, ensuring high-quality customer interactions and satisfaction. Located in New York, NY, we foster a collaborative culture that values diversity, innovation, and a commitment to excellence. Role Description This is a full-time, on-site position located in New York, NY. As a Customer Service Representative for Pop-up Events, you will be responsible for engaging directly with customers at various events, addressing inquiries, resolving concerns, ensuring customer satisfaction, and fostering a positive customer experience. Additional responsibilities include accurately communicating product and service information, collecting feedback from event attendees, and supporting the event team in delivering exceptional service. Qualifications Proven skills in Customer Service, Customer Support, and ensuring Customer SatisfactionExperience in enhancing Customer Experience and maintaining high customer engagement levelsStrong interpersonal and communication abilities, with a focus on active listening and problem-solvingAbility to work collaboratively in an on-site, event-driven environmentHigh energy, adaptability, and professionalism in fast-paced settingsPrevious experience in events or brand activation is beneficialHigh school diploma or equivalent; additional certifications in customer service are a plus