Medical Lab Scientist - External Referral Lab

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke University Health System Clinical Laboratories Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow. Medical Lab Scientist in the External Referral Lab. Primarily Monday - Friday, 1:30 p.m. - 10:00 p.m. Rotating weekend and holiday on-call hours.  This position is eligible for a $5,000 commitment bonus and the second-shift differential.  General Description Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices. Work Performed Investigate issues and provide advanced problem solving, troubleshooting of external reference laboratory test ordering, required forms, and specimen handling, shipping, and reporting results.  Act as the person in charge (PIC) as well as a resource person /role model. Coordinate and participate in the processing and interpretation of complex technical duties in support of medical laboratory testing. Interact and is a liaison with physicians and other health care providers and professionals to provide needed information regarding test requirements, performance, result reporting and billing.  Coordinates special collection procedures and transportation of specimens for esoteric tests. Participate in decisions regarding current work flow process changes and new workflow process development and implementation. Help coordinate participation for lab inspections and work with inspectors. Monitor Quality Assurance, Safety, and Infection Control practices to ensure compliance with internal and external regulations. Research external reference laboratories that perform requested esoteric tests. Handle all Send out Tests for the Duke Health System including DUH, DRH, and DRAH. Processing and shipment of Referral Lab blood, body fluid, non-fixed tissue, urine and feces for tests not performed by a Duke performing lab. Responsible for day to day follow up and resolution of escalated pre and post analytical issues and questions for the Referral Lab. Resolve Beaker reports:   Specimen collected not received and expected test list Assist in training new personnel; provide technical assistance to new employees, students as assigned. Knowledge, Skills and Abilities Within the clinical laboratories, we embrace Duke's purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family-centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging. Minimum Qualifications Education Bachelors of Science/Bachelor of Arts in Chemical, Physical, Biological, or Clinical Laboratory Science; or Medical Technology required. Minimum educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA (Clinical Laboratory Improvement Amendment) requirements are met by the employee for the tasks being performed. Experience None required Degrees, Licensures, Certifications Certification preferred. Degrees, Licensures, Certifications Certification preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.