Service Manager I

LOCATION: 7014 E Camelback Rd suite 608, Scottsdale, AZ 85251SALARY RANGE FOR SERVICE MANAGER I: $63,400 - $77,700 annual base salaryThe base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.Benefits For Service Manager iCompetitive Pay & BenefitsEmployer Contribution for individuals and eligible dependents' medical insuranceDental, Vision, and Life Insurance Health Savings Account (HSA)Commuter Spending Accounts401(k) Plan with company match Employee Assistance ProgramDiscounts through BenefitHubEmployee Meal Discounts Paid Time Off (PTO) to support work-life balance (accrued based on length of service)Paid Sick Leave (PSL) to care for your health or loved onesQuarterly Wellness Days - extra time off to recharge every seasonOpportunities for growth; we love promoting within!Job PurposeThe Service Manager I works by leading the food runners and bussers, ensuring dining room flow, cleanliness, and guest satisfaction. They help maintain operational excellence and reinforce company values at every touchpoint.Job ResponsibilitiesOversee table turnover, dining room cleanliness, and the efficient delivery of food to guests, maintaining our brand promise of a seamless guest experience. Train, coach, and develop bussers and runners, instilling a strong sense of urgency, teamwork, and service pride Communicate clear role expectations, monitor execution, provide feedback, and hold team members accountable to brand standards. Manage labor efficiency for bussing and food running teams while ensuring proper staffing during peak times. Assist with managing cleaning supplies and service tools essential for efficient FOH operations Job Requirements For Service Manager iHigh school diploma or equivalent3+ years restaurant experience in casual or upscale casual diningAbility to stand for long period of timeAbility to lift 20+ lbsHot and cold temperature exposure Preferred Qualifications1+ years of restaurant lead or supervisory experience preferredNOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.Applicant must be 18 years of age or older and able to provide documentation to work in the United States legally.Equal Opportunity EmployerDin Tai Fung North America is an Equal Employment Opportunity Employer. We are committed to creating an inclusive environment and welcome all qualified applicants, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status, in accordance with applicable federal, state/provincial, and local laws.U.S. Employment EligibilityIn the United States, Din Tai Fung North America participates in E-Verify to confirm work authorization for all new hires. To learn more, please visit: https://www.e-verify.gov/employees.