National Account Manager - Food Services
The National Account Manager-Food Services is responsible for achieving/exceeding sales and quotas as established by the Food Solutions division, through direct sales efforts and managing assigned brokers. To be successful, the National Account manager must perform and coordinate necessary field sales activities and manage sales territory to achieve maximum sales and profit performance of proprietary products.
Essential Duties and Responsibilities:
Achieve annual sales budget by creating and developing ongoing business relationships with new and existing customers:
Lead direct sales strategic planning and execution at key accounts, establishing top-down relationships and long-term strategic partnerships.
Develop and execute annual sales strategies, in alignment with corporate objectives, to achieve sales / profit goals for territory.
Manages broker sales by leading and developing assigned brokers, building business relationships with top accounts in their geographies.
Capitalize on additional opportunities to sell new products and develop new accounts.
Perform field sales activities and manage assigned territory:
Achieve monthly key performance indicators.
Train assigned broker salespeople to use the Quali Tech Food Division sales process and monitor broker sales and activities on behalf of Quali Tech, Inc.
Continue to develop Quali Tech, Inc.’s presence in the specialty ingredients industry by attending national and regional trade shows (i.e. I.F.T., A.A.C.C., Baking Expo, Snaxpo, etc.).
Assists in implementing divisional marketing programs and promotions.
Provide feedback on competitive activity and marketing program implementation success.
General Responsibilities:
Follow corporate internal procedures communicating activities, plans and goals.
Attend sales meetings, seminars, trade shows, and other related events as directed by the sales manager.
Controls expenses by operating within budgetary guidelines.
Other duties as assigned.
Qualification Requirements:
To perform this job successfully, employee must be able to perform each essential duty satisfactorily. The requirements listed below and on the physical demands sheet for this position are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Bachelor’s degree in Food Science or a related field.
Three or more years of sales experience; preferably in industrial food ingredient sales to food service customers including co-manufacturers for QSRs and similar.
Ability to travel approximately 50-75% of the time in the US and occasionally Canada.
Knowledge and Skills
Ability to negotiate and close new business.
Excellent verbal/written communication with the ability to make effective presentations to customers and management.
Organizational skills.
Basic analytical skills.
Computer software skills applicable to position (i.e. Microsoft Office, internet, Sales Logix, PowerPoint, CRM software, etc.).
General knowledge of government agencies and regulations as they apply to industry and keeps abreast of industry trends, practices and regulations.
Ability to collaborate with coworkers at all levels.
Thrives in an autonomous environment.
Core Competencies:
World Class Customer Service: Genuinely listens to our customer (both internal and external), demonstrates understanding of customer needs, remarkably helpful, works together to meet customer needs, does what he/she says they will do.
Uncompromising Quality: Understands quality expectations, makes every effort to do it right the first time, learns from mistakes and is committed to continuously improve. Process driven.
Family Feel/Professionally Run: Support each other as people, shows respect, trust, loyalty, and humility with others, sets and achieves measurable goals, embraces best practices.
Role Specific Competencies:
Account Management: Expands sales within existing accounts, focuses on customer service, develops relationships with key decision makers, understands and responds to customer needs, tracks and monitors account activity, ensures invoices are paid per company policy.
Organizational Savvy: Operates within the organization's formal and informal structures, builds allies and relationships across departments, uses allies to build consensus and create results, is appropriately diplomatic, understands others' roles and perspectives, can sell projects and ideas across the organization.
Sales Goals: Achieves business plan goals, meets new business development goals, sells an appropriate product mix.