Director of Operations Restaurant

Benefits401(k)401(k) matchingBonus based on performanceCompany partiesCompetitive salaryDental insuranceEmployee discountsFree food & snacksFree uniformsHealth insuranceOpportunity for advancementPaid time offParental leaveTraining & developmentVision insuranceWellness resourcesDirector of OperationsCapriotti’s Sandwich ShopLead Growth. Build Teams. Drive Excellence.At Capriotti’s, our passion is to be extraordinary.We are looking for a hands-on, high-impact Director of Operations to lead multiple restaurant locations in Reno, NV, develop exceptional teams, and help drive the continued growth of one of the fastest-growing fast casual brands in the country.This is not a desk job. We are looking for a field leader who thrives in restaurants, inspires people through action, and knows how to drive operational excellence while building a strong culture.If you are an experienced multi-unit restaurant leader who is passionate about people, profitability, coaching, and creating unforgettable guest experiences, we want to talk to you. Relocation assistance is available for the right candidate.What You’ll DoAs Director of Operations, you will oversee multiple Capriotti’s locations and provide leadership to General Managers and restaurant teams across Reno, NV.You WillDrive operational excellence and profitability across multiple restaurantsCoach, mentor, and develop high-performing leaders and management teamsEnsure an exceptional guest experience rooted in Capriotti’s service standardsLead recruiting, staffing, succession planning, and talent development effortsAnalyze financial performance, budgets, labor, food cost, and operational KPIsMaintain accountability for food safety, sanitation, and brand compliancePartner with executive leadership to execute growth and operational initiativesSupport restaurant openings, training, and ongoing business expansionAct as a culture champion and brand ambassador throughout your marketRequired ExperienceWhat We’re Looking For5+ years of multi-unit restaurant operations leadership experienceStrong background in fast casual or high-volume restaurant operationsProven ability to lead, motivate, and develop large teamsExperience managing P&L performance, labor, and operational metricsStrong communication, problem-solving, and organizational skillsAbility to thrive in a fast-paced, hands-on environmentWillingness to travel regularly within the assigned marketPreferred QualificationsBachelor’s Degree preferredExperience leading multiple markets or regionsExperience scaling operations in a growing brand environmentWho You AreYou are:A hands-on leader who leads from the frontPassionate about developing people and building cultureResults-driven and financially savvyComfortable making decisions and solving problems quicklyEnergized by growth, coaching, and operational excellenceSomeone who values integrity, accountability, and teamworkWhy Capriotti’s?At Capriotti’s, we believe in more than sandwiches — we believe in people.Our Core Values Drive Everything We DoPassion – Be the BestFamily – Care About PeopleIntegrity – Walk the TalkProfitability – Everyone WinsGenuineness – 100% RealWe are growing rapidly and looking for leaders who want to grow with us.This is an opportunity to make a real impact with a brand that values culture, leadership, and innovation.Compensation & BenefitsCompetitive salary Performance bonus opportunityHealth benefitsPaid time offCareer growth opportunitiesRelocation assistance available for qualified candidatesJoin Our TeamIf you are ready to lead teams, grow restaurants, and help shape the future of Capriotti’s, apply today.To share our passion, one sandwich at a time.