Customer Service Representative - 3 - 5 years CS experience Traveler

Job Overview We are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be assisting the Manager providing exceptional support and ensuring a positive experience. Responsibilities Handle inbound and outbound calls with professionalism and courtesy, utilizing excellent phone etiquette Assist customers with inquiries, product information, and issue resolution via phone, email, or chat Provide exceptional customer support and client services to foster long-term relationships Manage data entry tasks accurately within company databases and CRM systems Support sales efforts by identifying customer needs and promoting relevant products or services Process transactions such as cash handling when necessary Maintain detailed records of customer interactions and transactions for analysis and reporting purposes Collaborate with team members to ensure seamless communication and service delivery Demonstrate strong communication skills to effectively convey information and resolve issues promptly Experience Previous customer service role required. Familiarity with Microsoft Office applications (Word, Excel, Outlook) and general computer skills preferred Strong interpersonal skills including active listening, problem-solving, and effective communication are essential Experience in outbound calling or client services will be beneficial for success in this role Benefits: Flexible schedule On-the-job training Paid time off Work Location: In person