Technical Business Systems Analyst - Senior

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.About ClarusClarus is a pet health data technology company modernizing how information flows between insurers, veterinarians, and pet owners. We build cloud-native platforms that power automation, real-time decisioning, and trusted data exchange across the pet healthcare ecosystem. Our engineering culture emphasizes strong domain ownership, modern architecture, and tight alignment between Product, Architecture, and Engineering.The RoleWe are looking for two Senior Business Analysts who will also serve as Product Owners within our Agile teams. You will act as the bridge between our global business stakeholders and our technical development teams.In this role, you will act as the Subject Matter Expert (SME) for the platform, owning the backlog and defining the requirements for our core data services and integration capabilities.Key Responsibilities Product Ownership & Agile LeadershipAct as the proxy for the business, translating high-level vision into actionable user stories, epics, and acceptance criteria. Manage and prioritize the product backlog to ensure the team is always working on the highest-value features. Proactively use AI-driven tools to accelerate the creation of comprehensive user stories, initial mockups, and test plans, ensuring high velocity without sacrificing quality. Lead Agile ceremonies including Sprint Planning, Backlog Grooming, and Sprint Reviews. Data & Platform AnalysisDefine requirements for data ingestion from third-party partners and map them to our internal data standards. Work with architects to define the attributes of our Unified Data Models, ensuring we capture a comprehensive view of the customer and their needs. Analyze complex business workflows to identify opportunities for process optimization and service efficiency. Stakeholder ManagementCollaborate with stakeholders across our global portfolio companies to understand their specific market needs. Ensure that the platform is built with modularity and scalability in mind, capable of serving multiple tenants and external partners. Required QualificationsMinimum 7 years of experience as a Business Analyst, Product Owner, or Technical Product Manager. Deep understanding of Agile/Scrum methodologies. Proven experience writing high-quality user stories using management tools like Jira or Azure DevOps (ADO). Comfortable using Generative AI tools (e.g., ChatGPT, Copilot) to draft documentation, generate test scenarios, and visualize concepts. You should view AI as a partner in your workflow, not a replacement. Technical Aptitude: Experience working on backend platforms, API integrations, or data-driven products within cloud environments (Azure preferred). Data Literacy: You don't need to code, but you must be comfortable discussing data mapping, system logic, and integration flows involving modern data tools (e.g., Azure Data Factory, Databricks, or SQL). Be located in the greater Chicago area and willing to work 2 days/week (Tues/Thurs) onsite in our downtown office.Preferred Qualifications (Nice To Haves)Previous experience in Animal Health, Veterinary Technology, or Insurance. Familiarity with veterinary practice management software or insurance policy administration systems. Understanding of data privacy, compliance, or financial transaction workflows. Why Join Us?We are building the foundational technology that powers the future of pet health services. Opportunity to shape the future of pet health technology in a fast-growing and capitalized startup. Collaborative and innovative work environment. Competitive salary and benefits package. Flexible remote-first environment with regular opportunities for in-person collaboration. #clarusAll of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:Comprehensive full medical, dental and vision InsuranceBasic Life Insurance at no cost to the employeeCompany paid short-term and long-term disability12 weeks of 100% paid Parental LeaveHealth Savings Account (HSA)Flexible Spending Accounts (FSA)Retirement savings planPersonal Paid Time OffPaid holidays and company-wide Wellness Day offPaid time off to volunteer at nonprofit organizationsPet friendly office environmentCommuter BenefitsGroup Pet InsuranceOn the job training and skills developmentEmployee Assistance Program (EAP)Interview Technology NoticePlease note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process.By continuing with the interview, you consent to this use.Text Messaging NoticeIf you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply.You may opt out of text communications at any time by replying “STOP.”