Dental Front Desk Coordinator

Dental Front Desk CoordinatorIvory Dental Center | Tequesta / JupiterAbout UsIvory Dental Center is a growing, privately owned dental practice focused on high quality care, strong systems, and an excellent patient experience. We are seeking a skilled and confident front desk professional or treatment coordinator who can take ownership of scheduling, financial conversations, and daily operations while supporting the continued growth of the practice. This is an important role within the office and plays a direct part in production, collections, and overall patient experience.Who This Role Is For• Experienced in a dental office in a front desk or treatment coordinator role• Confident discussing treatment plans, fees, and insurance with patients• Comfortable guiding patients toward accepting needed treatment• A strong scheduler who understands how to build and adjust a productive day• Calm, professional, and able to handle conversations with clarity and confidence• Organized, detail oriented, and proactive• Reliable, punctual, and consistent• Honest, accountable, and take pride in your workKey Responsibilities• Greet patients and create a warm, welcoming, and professional first impression• Answer phones, texts, emails, and manage daily front desk communication• Handle check in and check out, including patient forms and coordination of care• Manage and optimize the daily schedule for productivity and efficiency• Present treatment plans and discuss financial options with confidence• Support case acceptance and overall practice growth• Verify insurance as needed and clearly explain benefits to patients• Collect payments and maintain strong collections• Support patients with questions and ensure a positive experience• Assist with new patient flow, retention, and ongoing communication• Work closely with the doctor to maintain a productive and well managed schedule• Prepare the day in advance to support a smooth and organized flow• Maintain a clean, organized, and professional front office environment• Assist with office cleaning, organization, and upkeep throughout the day• Help coordinate small office needs such as supplies, errands, and daily tasks as needed• Provide light assisting support as needed, including helping with basic clinical flow• Assist with iTero scans or digital workflows as neededSchedule• Monday through Wednesday 7:45 AM to 5:00 PM approximately• Thursday 8:30 AM to 4:30 PM• Some Fridays as needed• Flexibility to arrive early or stay later when needed to support the schedule and patient careRequirements• Minimum 1 or more years of dental front desk or treatment coordinator experience• Strong understanding of dental insurance and billing• Experience with scheduling for productivity rather than simply filling openings• Ability to confidently discuss fees and collect payments• Experience assisting chairside or familiarity with clinical flow is a plus• Experience with iTero or digital scanning is a plus• Experience with Open Dental is a plusStart Date• July or August 2026Compensation and Growth• 17 to 24 dollars per hour based on experience, performance, and results• Opportunity for growth and increased compensation over time• Long term position for the right candidateHow to ApplyPlease include a brief message with• Your dental experience including years and role• Your experience with treatment presentation and collections• Your last two dental positions and length of employment at each