Lead Solution Engineer

We are looking for exceptional candidates to join the Public Sector ECS Solution Engineering team. The ECS business is the highest performing, highest growth team in Public Sector. As part of the Salesforce Public Sector business unit, we provide PaaS and SaaS cloud solutions to US State and Local and Canadian customers. The Solution Engineer is responsible for presenting our solutions based on the customer’s business and value drivers, seamlessly weaving technology, capabilities and business requirements into every customer presentation. The Solution Engineer is responsible for securing the technical and functional win in every opportunity by addressing the customer’s business requirements and removing all technical objections throughout the sales cycle. To accomplish this, the Solution Engineer must partner closely with Sales and have technology and sales acumen to drive meaningful discovery to uncover current and future state business requirements, develop a technical sales strategy, configure and demonstrate the solutions that address these requirements while focusing on business value. Responsibilities Understand customer goals and challenges and map those back to the Salesforce product portfolio Design, build, and demonstrate innovative solutions to address these challenges Present Salesforce technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security stack Participate in all appropriate product, sales, technical training and certifications to acquire and maintain the knowledge necessary to be effective in the position Attain quarterly and annual objectives defined collaboratively with management Respond effectively to RFIs/RFPs Active participation in a fast‑paced high‑energy market segment and balance multiple projects in a team‑selling environment Minimum Qualifications 5+ years experience as a solution/sales engineer for a CRM company or similar technology Knowledge of related applications, relational database, web technology, and cyber‑security Solid oral, written, presentation and interpersonal communication skills Ability to work as part of a cross‑functional team to solve technical problems Required Qualifications B.S. Computer Science, Software Engineering, MIS Knowledge of related applications, relational database and web technology Solid oral, written, presentation, collaboration and interpersonal communication skills Ability to work as part of a team to solve technical problems in varied political environments Minimum of 4 years of professional experience US Citizenship Preferred Qualifications Salesforce Certifications Previous experience as a solution/sales engineer US and/or Canada Public Sector, Federal Civilian industry experience Familiarity with Salesforce technology Familiarity with Government Cloud Compliance standards and certifications Salesforce Ecosystem: Current Salesforce AI Specialist Certification (or equivalent), Salesforce Administrator, Salesforce Service Cloud, and Salesforce App Builder certifications are highly desirable Work Location: McLean, VA, USA, Washington DC, USA Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via the Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see the Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Benefits Time off programs Medical, dental, vision, mental health support Paid parental leave Life and disability insurance 401(k) Employee stock purchasing program Compensation In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. The typical base salary range for this position is $113,330 - $151,550 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $124,670 - $166,810 per year. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Equal Employment Opportunity Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. #J-18808-Ljbffr