Senior Customer Advocacy Manager
A company is looking for a Senior Customer Advocacy Manager.
Key Responsibilities
Execute and scale systems and programs for customer advocacy and engagement
Manage customer advocacy pipeline and prioritize customers based on strategic value
Create high-impact customer content and measure program effectiveness
Required Qualifications
3-5 years of experience in customer advocacy or community roles, preferably in cybersecurity
Proven experience in building and scaling customer programs
Experience working directly with enterprise customers
Strong program management skills with the ability to manage multiple workstreams
Data-driven mindset with experience tracking engagement and measuring impact