Assistant Service Manager

Modern HyundaiModern Hyundai of Concord965 Concord Parkway SouthConcord, NC 28027, USAWe are currently seeking an Assistant Service Manager of a multi-line dealership to join the leadership team at Modern Hyundai Genesis in Concord, NC. The Service Manager will successfully run an efficient and profitable multi-car line service department, customer retention, cost controls, achieving objectives, and maintaining all service records. This position is responsible for operations, profitability, performance results, and customer satisfaction in the Service Department.Responsibilities:Maintains CSI at or above manufacturer standardsStrives for 100% customer satisfaction by building relationships with customersInterfaces with department managers to improve operations, performance, and profitability.Understands and ensures compliance with manufacturer warranty and policy proceduresDevelop and implement a marketing plan which promotes new and repeat business.Maintains outstanding business relationships with manufacturerSets, monitors, and drives the achievement of performance targets of Advisors, Technicians, and department.Manages talent acquisition, mentoring, and trainingRequirements:Outstanding leadership skills which focus on treating employees with respectMinimum of 5 years' experience in an Automotive Service Manager roleUnwavering commitment to ethical business practicesUnderstands, keeps abreast of, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA & Right-To-Know, etc.Strong management skills with a stable work historyWe offer:A professional work environmentA competitive compensation and benefits package for full-time employees includes:Medical, Dental, Vision, Life, Flexible Spending, LTD and STD InsuranceMonthly Bonus OpportunitiesPaid Time offPaid Holidays401-k eligibility after one yearThis highly rewarding career opportunity is available to qualified candidates who are interested in establishing a long-term, mutually beneficial employment relationship. We offer a very competitive compensation/incentive package and a comprehensive benefits program. Make your next career move with us. No matter how things change, our commitment to our employees and customers stays the same. EOE/M/F/D/VEqual Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.J-18808-Ljbffr