Area Manager (Facilities & Janitorial) - Tri-Cities, WA

Address Tri-Cities, WA, USACompensation $77,968.80/yearDescriptionCompany OverviewNational Maintenance Contractors offers comprehensive facility services to clients nationwide. We provide clients with high-quality and professional services including janitorial, security, HVAC, calibration, emergency response, and facility management services. Our hiring philosophy is rooted in the idea that we want our employees to grow and be successful with our organization. We believe in our employees. We invest in our employees. A career at Marsden means a career with a Company that will support your growth.Position SummaryThe Area Manager Oversees a Team Executing a High Level Of Customer Care For Key Accounts In Des Moines, IA And Will Drive The Leadership Engagement Growth & Safety (LEGS) Strategy Of The Company. Through Strong Communication And Company Support, The Area Manager Will Focus On Five Key AreasLeadership – Demonstrate leadership and retaining the right people to support the growth of our account.Employee Engagement – Engaging and having direct contact with our workforce every day to create a great employee experience.Customer Engagement – Creating “Raving Fans” of our client through positive customer relationships.Growth – Identifying opportunities that improve our client’s services and deliver growth.Safety - Proactively lead safety initiatives to ensure a safe work environment for all employees.Key ResponsibilitiesDirects and manages key operational functionsDevelops and maintains relationships of trust and engagement with on-site clientEnsures standards for service quality, equipment, safety and performance are maintained and that cost-effective resources are used to maximize service standardsImplement processes and structure in alignment with strategic initiatives and provide a clear sense of direction and focusDevelops, monitors, and reports on operating costs within functional areas. Alerts key stakeholder(s) of cost and labor over run. Makes recommendations and implements solutions.Builds a culture of work safety and leads by example with one's own safe behaviorHires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with Company policy. Consults with Human Resources and Talent Acquisition as appropriateConducts regular operations staff / training meetings with all direct reportsManages budget and controls expenses effectivelyUses Microsoft Office-based cost management system to audit budget for account, which include: labor, supplies, leases and equipmentSkills And QualificationsUnderstanding of budgeting, labor and expense management with a basic understanding of financial and accounting practices‪Demonstrated strong leadership, team building and coaching, as well as the ability to motivate people, assess and develop employee skillsVisionary leader with ability to inspire respect and trust and mobilize others to fulfill the vision- be a champion for your team‪‪Highly motivated and results oriented‪Strong analytical and decision-making skillsAbility to identify and solve complex problemsHigh emotional intelligenceExceptional customer serviceExcellent oral and verbal communication skillsStrong continuous improvement mindsetHighly adaptable to changes in the work environment and competing demandsBilingual English & SpanishFloor Care Experience Education and Experience5+ years of leadership experience leading a complex and multi-site team. Janitorial, distribution services, manufacturing, mechanical or other service-related industry experience preferredDemonstrated ability to provide leadership with responsibility for a decentralized workforceMeasures of SuccessMeet or exceed net income growth targetsMeet or exceed client retention goalsMeet or exceed employee retention goalsMeet or exceed management development goalsMeet or exceed safety performance standardsMaintain a detailed strategic plan for all areas of responsibilityBusiness ConductCommits to behave in compliance with the company’s values and Code of Conduct.Builds a culture of work safety and lead by example with one’s own safe behavior.Ensures one’s own compliance with the Company’s published Operating Standards.Treats co-workers with respect and approaches conflict with positive intent and professionalism.Asks questions to understand why we do what we do and how we do it – champions change when improvements can be made.EEO StatementNational Maintenance Contractors and its affiliates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status with regard to public assistance or any characteristic protected under federal, state or local law.Start Your ApplicationFirst Name (Legal)Last Name (Legal)EmailPhone NumberUnited States+1United Kingdom+44Afghanistan+93Albania+355Algeria+213American Samoa+1Andorra+376Angola+244Anguilla+1Antigua & Barbuda+1Argentina+54Armenia+374Aruba+297Ascension Island+247Australia+61Austria+43Azerbaijan+994Bahamas+1Bahrain+973Bangladesh+880Barbados+1Belarus+375Belgium+32Belize+501Benin+229Bermuda+1Bhutan+975Bolivia+591Bosnia & Herzegovina+387Botswana+267Brazil+55British Indian Ocean Territory+246British Virgin Islands+1Brunei+673Bulgaria+359Burkina Faso+226Burundi+257Cambodia+855Cameroon+237Canada+1Cape Verde+238Caribbean Netherlands+599Cayman Islands+1Central African Republic+236Chad+235Chile+56China+86Christmas Island+61Cocos (Keeling) Islands+61Colombia+57Comoros+269Congo - Brazzaville+242Congo - Kinshasa+243Cook Islands+682Costa Rica+506Côte d’Ivoire+225Croatia+385Cuba+53Curaçao+599Cyprus+357Czech Republic+420Denmark+45Djibouti+253Dominica+1Dominican Republic+1Ecuador+593Egypt+20El Salvador+503Equatorial Guinea+240Eritrea+291Estonia+372Eswatini+268Ethiopia+251Falkland Islands+500Faroe Islands+298Fiji+679Finland+358France+33French Guiana+594French Polynesia+689Gabon+241Gambia+220Georgia+995Germany+49Ghana+233Gibraltar+350Greece+30Greenland+299Grenada+1Guadeloupe+590Guam+1Guatemala+502Guernsey+44Guinea+224Guinea-Bissau+245Guyana+592Haiti+509Honduras+504Hong Kong+852Hungary+36Iceland+354India+91Indonesia+62Iran+98Iraq+964Ireland+353Isle of Man+44Israel+972Italy+39Jamaica+1Japan+81Jersey+44Jordan+962Kazakhstan+7Kenya+254Kiribati+686Kosovo+383Kuwait+965Kyrgyzstan+996Laos+856Latvia+371Lebanon+961Lesotho+266Liberia+231Libya+218Liechtenstein+423Lithuania+370Luxembourg+352Macau+853Madagascar+261Malawi+265Malaysia+60Maldives+960Mali+223Malta+356Marshall Islands+692Martinique+596Mauritania+222Mauritius+230Mayotte+262Mexico+52Micronesia+691Moldova+373Monaco+377Mongolia+976Montenegro+382Montserrat+1Morocco+212Mozambique+258Myanmar (Burma)+95Namibia+264Nauru+674Nepal+977Netherlands+31New Caledonia+687New Zealand+64Nicaragua+505Niger+227Nigeria+234Niue+683Norfolk Island+672North Korea+850North Macedonia+389Northern Mariana Islands+1Norway+47Oman+968Pakistan+92Palau+680Palestine+970Panama+507Papua New Guinea+675Paraguay+595Peru+51Philippines+63Poland+48Portugal+351Puerto Rico+1Qatar+974Réunion+262Romania+40Russia+7Rwanda+250Samoa+685San Marino+378São Tomé & Príncipe+239Saudi Arabia+966Senegal+221Serbia+381Seychelles+248Sierra Leone+232Singapore+65Sint Maarten+1Slovakia+421Slovenia+386Solomon Islands+677Somalia+252South Africa+27South Korea+82South Sudan+211Spain+34Sri Lanka+94St Barthélemy+590St Helena+290St Kitts & Nevis+1St Lucia+1St Martin+590St Pierre & Miquelon+508St Vincent & Grenadines+1Sudan+249Suriname+597Svalbard & Jan Mayen+47Sweden+46Switzerland+41Syria+963Taiwan+886Tajikistan+992Tanzania+255Thailand+66Timor-Leste+670Togo+228Tokelau+690Tonga+676Trinidad & Tobago+1Tunisia+216Turkey+90Turkmenistan+993Turks & Caicos Islands+1Tuvalu+688Uganda+256Ukraine+380United Arab Emirates+971United Kingdom+44United States+1Uruguay+598US Virgin Islands+1Uzbekistan+998Vanuatu+678Vatican City+39Venezuela+58Vietnam+84Wallis & Futuna+681Western Sahara+212Yemen+967Zambia+260Zimbabwe+263Åland Islands+358I agree to allow my phone number to be used for texts from National Maintenance Contractors regarding my application process via Fountain. 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