JP Court Program Manager

Position DescriptionDepartment History OverviewHarris County Resources for Children and Adults was founded in 1966 as Harris County Child Welfare to provide support services for the children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. But the now-county department has expanded services for early prevention, intervention, and adult services.Vision:To better the lives of children and adults in Harris County.Brief Position Overview:Under the supervision of the Deputy Director, the Program Manager is responsible for the oversight, coordination, and evaluation of Justice of the Peace (JP) Court programs to ensure effective service delivery and compliance with applicable state laws and statutory requirements. This position provides leadership for the JP Court Liaison Program, youth diversion initiatives, JP Court Wraparound services, and Care Court operations. The Program Manager plays a key role in implementing state-authorized truancy prevention, early intervention, and youth diversion strategies through coordinated court processes and community-based services. This role works closely with Justice Court judges, court staff, and county and community partners to support diversion pathways, alternatives to formal adjudication, and improved outcomes for court-involved youth and families.Duties & Responsibilities:* Supervises the JP Court Liaison Supervisor, Diversion Supervisor, and Wraparound Supervisor and Care Court operations, providing leadership, guidance, coaching, and performance oversight aligned with program goals and court expectations. Supports supervisors in hiring, onboarding, training, and evaluating staff, while promoting professionalism, accountability, and high-quality service delivery across all JP Court programs.* Manage all phases of Justice of the Peace Court program operations, including coordination of court-based services, Wraparound case management, and diversion-related program functions. Ensure programs operate in compliance with applicable state laws, statutory requirements, court policies, and county procedures related to truancy prevention and youth diversion. Monitor daily program operations, consult with supervisors, and address operational issues to maintain continuity and effectiveness of services.* Oversee the implementation of court-authorized diversion and truancy intervention strategies designed to provide alternatives to formal adjudication. Coordinate services and referrals that support early intervention for court-involved youth and families through JP Court programs and partner agencies. Work with Justice Court judges and court partners to ensure appropriate application of diversion agreements, intervention plans, and court-ordered services.* Evaluate program effectiveness through data review, case file monitoring, continuous quality improvement activities, and operational observation. Ensure documentation, reporting, and program practices meet statutory, policy, and procedural requirements. Identify program gaps and support implementation of corrective actions or process improvements as needed.* Serve as a liaison with Justice Court judges, court staff, Juvenile Probation, schools, law enforcement, and community partners. Address complex cases, system barriers, and operational challenges through collaborative problem solving and coordination. Support resolution of issues related to court processes, service access, and program compliance.Harris County is an Equal Opportunity Employerhttps://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspxIf you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.netRequirementsEducation:* Bachelor's degree in Criminal Justice, Behavioral Science, Human Services, Social Work, Public Administration or closely related field.Experience:* Minimum five (5) years full time paid work experience working directly with children, adolescents and families in a court-related, counseling, or social service setting.* Must have four (4) years of supervisory experience in a court-related, counseling or social services setting.* Training and experience using a personal computer with a variety of software such as Microsoft Outlook, Microsoft Word, Microsoft Excel, PowerPoint, and Case Management SoftwareLicensure:* Reliable transportation with a valid state of Texas driver's license and auto liability insurance.* Must successfully complete the Child and Adolescent Needs and Strengths (CANS) training assessments within six months of employment and maintain yearly certifications thereafter.Knowledge, Skills & Abilities:* Knowledge of the Texas Family Code, Code of Criminal Procedure, and Education Code.* Knowledge of criminal justice systems, family systems, and prevention services.* Knowledge of System of Care principles and the wraparound process.* Knowledge of case management practices and linking youth and families with needed services.* Knowledge of budget and grant management.* Strong conflict management skills and ability to understand and utilize consensus models.* Excellent verbal and written communication skills.* Strong time management skills; self-motivated and detail-oriented.* Ability to work with diverse populations, community partners, boards, and families.* Ability to manage multiple tasks, analyze and interpret data, and formulate recommendations.* Ability to cope with stress, fast-pace environment and exercise sound judgment.* Strong problem-solving, interpersonal, coaching, and mentoring skills.* Ability to evaluate performance and manage financial resources.* Ability to work independently and interact with all levels of staff in a fast-paced environment.NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.General InformationPosition Type, and Typical Hours of Work:* Full-time | Regular* Monday - Friday | 8:00a.m. - 5:00p.m.Salary:* $78,832.00-$88,691.20 (Annually)Work Location:* 6300 Chimney Rock Road, Houston, Texas 77081Employment is contingent upon passing a background check and drug screen.Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.HARRIS COUNTY EMPLOYEE BENEFITSHarris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.The following benefits are offered only to Harris County employees in regular (full-time) positions:Health & Wellness BenefitsMedical CoverageDental CoverageVision CoverageWellness PlanLife InsuranceLong-Term Disability (LTD) InsuranceEmployee Assistance Program (EAP)Healthcare Flexible Spending AccountDependent Care Flexible Spending AccountPaid Time Off (PTO)Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)Eleven (11) County-observed holidaysOne (1) floating holiday per yearPaid Parental Leave*Sick LeaveRetirement Savings Benefit* 457 Deferred Compensation PlanThe following benefits are available to Harris County employees in full-time and select part-time positions:Professional learning & development opportunitiesRetirement pension (TCDRS defined benefit plan)Flexible work schedule*METRO RideSponsor Program*Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.For plan details, visit the Harris County Benefits & Wellness website:www.benefitsathctx.com01Which of the following best describes your highest level of education completed as it relates to this position? Qualifying information must be documented in the Education section of your application.High School or GED diplomaAssociate DegreeBachelor's DegreeMaster's Degree or higherNone of the above02If you selected a college degree in response to the previous question, which of the following best describes your major?Social or Behavioral SciencesCriminal JusticeSocial WorkPublic AdministrationHuman ServicesOther Related FieldUnrelated FieldN/A; No Degree03Which of the following best describes your verifiable full time paid work experience working directly with children, adolescents and families in a court-related, counseling, or social service setting? (To be considered, qualifying experience must be documented in your application's employment history)Less than five (5) yearsFive (5) years or more but less than six (6) yearsSix (6) years or more but less than seven (7) yearsSeven (7) years or moreI do not have this experience04Please provide the dates of employment during which you obtained full time paid work experience working directly with children, adolescents and families in a court-related, counseling, or social service setting. Provide the month and year that began and ended the experience. Example: "January 2020 - December 2025" If this experience is not clearly documented in the Work Experience section, your application will be disqualified. If you do not have this experience, type "N/A" in the space provided.05Which of the following best describes your verifiable supervisory experience in a court-related, counseling or social services setting? (To be considered, qualifying experience must be documented in your application's employment history)Less than four (4) yearsFour (4) years or more but less than five (5) yearsFive (5) years or more but less than six (6) yearsSix (6) years or moreI do not have this experience06Please provide details about your verifiable supervisory experience in a court-related, counseling or social services setting. Do not use "Please see Resume" or "See Resume" (To be considered, qualifying experience must be documented in your application's employment history) If you do not have this experience, please type "None" in the space provided.07Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions: Advanced: A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons. Intermediate: A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons. Basic: A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it. Entry Level: A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.AdvancedIntermediateBasicEntry LevelNot proficient08This role requires a Valid Driver's License (Texas upon hire) Do you have a Valid Driver's License?Yes, I have a Valid Texas Driver's LicenseYes, I have a Valid Driver's License but understand I must obtain a Valid Texas Driver's License prior to start dateNo, I do not have a Valid Driver's LicenseRequired QuestionEmployer Harris CountyAddress 1111 Fannin StSte. 600Houston, Texas, 77002Phone 713-274-5445Website https://www.governmentjobs.com/careers/harriscountytx