General Manager
Overview
Full Job Description
SPORTS BAR GENERAL MANAGER
Know what it’s like to be in the stadium on game day? Then you know what it’s like to work at Buffalo Wild Wings. It’s fun. It’s fast-paced. We’re at the top of our game – and we want to keep it that way. So, we’re constantly upping the ante, providing the ultimate experience for our fans. And, of course, it’s our people that bring that experience to life.
Job Type: Full-time
Responsibilities
Recruiting and appraising staff
Training and supervising staff
Managing budgets
Maintaining financial and statistical records
Dealing with customer complaints and queries
Overseeing stock and pricing control
Maximizing profitability and productivity
Motivating staff to meet sales targets
Setting sales targets
Ensuring compliance with safety and health regulations
Preparing promotional displays and materials
Liaising with management
Taking care of promotional prospects, benefits, and salaries of their staff
Providing opportunities for staff advancements
Qualifications
Commercial awareness
Confidence
Resourcefulness
Organizational skills
Teamworking skills
Verbal communication skills
Numerical skills
Excellent IT skills
Enthusiasm
Executive skills
Problem-solving skills
Showing initiative
Setting a good example
Additional notes: The role includes leading the sports bar management team (AGM, Hospitality Manager, Service Manager, Bar Manager, and Kitchen Manager), overseeing community connection and fundraising activities, and driving local restaurant marketing. The position requires a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations. Education/experience: high school graduate or equivalent; bachelor’s degree preferred; 4–5 years of management experience; previous Restaurant General Manager experience preferred.
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