Program Manager

Responsibilities:. The ideal candidate will possess the experience and skills needed to drive program outcomes while partnering with engineering teams to successfully deliver outcomes within Agile frameworks. Knowledge of Release Management framework and best practices desired. In this role you will work closely with Network leaders to build alignment and visibility of the work needing to be delivered on strategic outcomes, including facilitating prioritization of work cross functionally across engineering teams. Bachelor’s degree in Business Administration, Computer Science, Information Systems or related field, or an equivalent combination of education and work experience. 3-5 years of program management/release management experience in technology. 1+ years of experience using agile/scrum methodologies, principles, and practices. Experience driving Network Programs. E.g. Examples, but not limited to, are Core Network, Edge Network, Security Network, switch and router upgrades, and data center networking types of programs. Ability to coordinate/negotiate and communicate with customers impacted or involved in the program and release outcomes in a consistent fashion. Candidate should have experience working in both Agile and Waterfall. Exhibits customer/client orientation. Ability to work as part of a team and build collaborative cross-functional relationships. Possesses strong decision-making ability. Candidate should have experience coordinating work across a minimum of 5+ Infrastructure and/or App Dev teams. Excellent communicator both oral and written. Good at taking care of ambiguity with strong analytical abilities. Experience working with Jira Align and Jira. Understanding of how to build Epics and Features in Jira Align. Ability to leverage Jira to manage Epics and Stories. Filters and dashboard knowledge in Jira is a plus. Nice to Have: Ability to facilitate release management execution, including ensuring work is conducted in the agreed sequence and engages other teams as needed. Works with engineering change owners to ensure changes are peer reviewed, a detailed release/deployment plan is built, possible impacts are understood, a validation plan exists, and back-out plan is developed and reviewed prior to the release. Coordinates with internal engineering and change management teams on the execution and validation aspects of a release. Strong internal and external communication skills. Strong organization and facilitation skills. Certified Scaled Agile Framework Product Owner/Product Manager Scrum Master experience Product Owner or Product Manager experience Job Type: Contract Pay: $50.00 - $65.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance License/Certification: PMP (Preferred) Work Location: Remote