Assistant Manager - Service Department

Job Opportunity At Rohde Brothers, Inc.Rohde Brothers, Inc., located in Plymouth, WI would love for you to join our fantastic team- onsite in WI! Rohde Brothers has become a trusted resource in the construction arena- known for working together with our clients and providing excellent outcomes for them! You want to be part of who we are! We are seeking someone who does not require sponsorship to work in the US. Interested in learning more? Read here and then apply for this exciting opportunity!What would you do working in this job?Assist with smaller projects and special assignmentsProcess and manage service requests- prioritizing tasks and assigning them to techs as neededIdentify and resolve issues related to service requests and equipment failuresAbility to handle customer inquiries and resolve issuesSupport Service Manager with budget, continuing education and apprentice reviewsUpdate work orders, proposal reviews and billingsWhat kind of education and experience do you need for this job?Bachelor's degree in a related field is preferredTwo years+ of related experience in the industry is requiredWhat skills and abilities are required?Solid knowledge of HVAC principles, equipment, and repair proceduresExcellent verbal & written communication skills, organizational skills, and attention to detailAbility to create and present ideas, reports, and budgets in various formatsAbility to work both independently as well as collaborativelyExcellent time management skills with the ability to assign and delegate tasksProficient with computers, Microsoft Office Suite, Access, internal Rohde programsWhat's in it for you?Company-paid health insuranceA generous PTO plan401k with Company matchShort-term disabilityIt is Rohde Brother's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact hr@rohdebros.com. Rohde Brothers, Inc. is an equal opportunity/affirmative action employer.