Customer Service representative Become an OnCamera Casino Dealer Tips

Job DescriptionThis is not another customer service job.No headsets. No call queues. No angry customers on hold. No scripts to read off a screen. No register to operate.You'll sit in a modern broadcast studio, host live casino games on camera, and create a professional, engaging experience for online players around the world.Think customer service skills + live hosting + studio environment.The communication skills you already have transfer directly here. The games? We teach you those.Take a Studio Tour and see what our Game Hosts do: https://bit.ly/3yKKeU0What You'll DoHost live casino games on camera including Blackjack, Roulette, and BaccaratSpeak to online players in a friendly, clear, professional wayFollow game procedures and on-screen promptsKeep the game moving smoothly and engaginglyBring confidence, focus, and personality to every shiftComplete paid dealer training through Evolution AcademyWhy Customer Service People Succeed HereIf you've worked in call centers, retail, reception, customer service, or as a cashier or agent, you already know how to:Stay professional when the pressure is onCommunicate clearly with all kinds of peopleFollow procedures without losing your personalityStay focused through a long shiftRepresent a brand with confidenceShow up and deliver consistentlyThose skills are exactly what our players experience on the other side of the screen.Why This Job Is DifferentOn-camera studio role — not a call center or retail floorNo headsets, no call queues, no registersNo angry customers — players are here to have funNo casino floor — no smoke, no chips, no cash handlingPaid dealer training — zero experience neededConsistent full-time scheduleTips on top of your hourly rateReal career growth within a global companyA job people can't stop asking you aboutWe Offer$17.25/hr+ including base rate and guaranteed tip rate, averaging $20–25/hrPerformance-based bonus opportunity15 days paid vacation annually5 sick daysPaid breaks — earn tips during breaksFull-time guaranteed hoursPaid dealer and game technique training50% discount on garage parking 1 block from the studioMedical, dental, and vision insuranceCompany-paid life and AD&D insuranceCommuter FSADiscounted on-site gymNationwide employee discount programModern studio with break room and refreshments401(k) matchCareer growth opportunitiesCurrent Openings — Full Time3pm – 11pm5pm – 1am7pm – 3am11pm – 7amWeekend availability required.Who We're Looking ForYou may be a strong fit if you:Have customer service, call center, retail, reception, or cashier experienceAre comfortable being on cameraCommunicate clearly and professionallyCan follow procedures consistentlyAre reliable, punctual, and professionalWant to use your people skills in a completely different environmentAre open to evenings, weekends, and holidaysNo casino or dealer experience required. We will train you.EVOPAHThe duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demandQualifications: QualificationsMust be 21 years of age or olderMust pass required background checksMust be able to obtain and maintain a valid Pennsylvania and West Virginia gaming licenseMust be able to work evenings, weekends, and holidaysMust wear assigned uniform and maintain professional appearance standardsStrong communication skills and a positive, professional attitudeCustomer service, call center, retail, reception, or cashier experience preferredResponsible, dedicated, and dependableAdditional InformationAll your information will be kept confidential according to EEO guidelinesJob Type: Full-timePhysical RequirementsProlonged sitting at counter-height chairs and tablesRepeated use of both hands and armsFull mobility and dexterity in upper extremitiesAbility to see and read a chat screen from 4+ feet awayAbility to communicate verbally to playersAbility to lift up to 10 lbs. when neededAbility to work assigned shifts including evenings, weekends, and overnightsThe duties and responsibilities described are not a comprehensive list. Additional tasks may be assigned as business needs evolve.