Property Manager

The Property Manager is responsible for overseeing the operations of a multifamily residential community. This includes managing tenant relations, property maintenance, leasing activities, and financial performance. The role focuses on maintaining high occupancy rates, addressing resident concerns, and ensuring compliance with housing regulations and company policies. The Property Manager will supervise all community staff, coordinate with vendors, and implement strategies to enhance resident satisfaction and the overall success of the property.Key Responsibilities:Oversee community operations and ensure property standards are met.Supervise and support the leasing team to achieve occupancy goals.Conduct property tours, process applications, and manage lease agreements.Oversee move-ins, move-outs, and lease renewals.Address tenant concerns and maintain excellent customer service.Coordinate property maintenance and vendor services.Track, maintain, and nurture all leads to ensure high closing ratios.Create and manage social media content to support leasing efforts.Inspect common areas and vacant units for cleanliness and readiness.Collect rent, monitor budgets, and manage expenses.Prepare financial and operational reports as required.Ensure compliance with housing regulations (Tax Credit, HUD, etc.).Plan resident events and implement retention programs.Conduct market research and recommend rental adjustments.Maintain accurate records and follow Standard Operating Procedures (SOPs).Perform all other duties as needed.Desired Skills, Experience, and Qualifications:5+ years of experience in property managementManagement experienceExperience with Yardi VoyagerExcellent verbal and written communication skillsExcellent interpersonal skills and proven ability build relationshipsProactive and independent with the ability to take initiativeExcellent time management skills; detail-oriented and thoroughHighly organized with the ability to manage multiple prioritiesSelf-starter comfortable working in an environment with evolving roles and responsibilitiesProficient in Microsoft Excel, Outlook, PowerPoint, and WordProperty Manager Career Path:Level 1 - Leasing AgentLevel 2 - Assistant ManagerLevel 3 - Property ManagerLevel 4 - Senior Property ManagerLevel 5 - Operations SpecialistLevel 6 - Area ManagerLevel 7 - Senior Area ManagerLevel 8 - Regional ManagerLevel 9 - Senior Regional Manager