Customer Service Representative

Job Description ***THIS IS A DRUG FREE COMPANY***---Drug Test Required Prior to Employment---Fast Pace tech company looking for self motivate person to assist in customer service type duties.Duties include but are not limited to:Answering Incoming callDispatching / Updating TicketsTracking or ordering items required to complete taskMust be fluent in MS - Office ,Outlook, UPS world shipOther software knowledge required for job but we will train internallyMust work well with others and be able to communicate clearly.This is a FULL-TIME position required to work M-F 8:30 to 5:30 PMDO NOT CALL THE OFFICE REGARDING THIS POSITION, WE ARE ACCEPTING APPLICATIONS VIA EMAIL ONLY!Job Type: Full-timeSalary: $18 / $20.00Benefits: 401(k)401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offRetirement planVision insurance Schedule: 8 hour shiftMonday to Friday Work Location: One location Work Remotely: No Work Location: In personCompany DescriptionFounded in 1995 in the Tampa Bay area, Sun Print Management began with a small but dedicated team of five, specializing in IBM/AS400 mainframe services. Their unwavering commitment to excellence quickly opened new doors, leading to a pivotal breakthrough—clients sought a simpler, more efficient way to manage laser printers. This demand sparked the creation of Sun Print's revolutionary "penny-a-print" program, an initiative that laid the foundation for what is now recognized as Print as a Service (PaaS). Through this model, Sun Print transformed the way businesses approach print device management, offering streamlined solutions that maximize efficiency and cost-effectiveness.Steady Growth & Industry LeadershipThrough steady, organic growth, Sun Print Management has expanded its reach nationwide, now overseeing print devices in all 50 states, including Alaska and Hawaii. More than two decades later, the company has built an impressive legacy, managing 250,000 devices across 3,500+ client locations nationwide.Sun Print's Managed Print Services (MPS) program has emerged as an industry leader, serving a diverse range of sectors—including Healthcare, Retail, Insurance, Financial Services, Hospitality, Government, and Education. Their commitment to innovation, efficiency, and client success continues to redefine modern print management, empowering businesses with cutting-edge solutions tailored to their evolving needs.At Sun Print Management, the future of printing isn't just about technology—it's about delivering smarter, more seamless solutions that drive real business impact.Company DescriptionFounded in 1995 in the Tampa Bay area, Sun Print Management began with a small but dedicated team of five, specializing in IBM/AS400 mainframe services. Their unwavering commitment to excellence quickly opened new doors, leading to a pivotal breakthrough—clients sought a simpler, more efficient way to manage laser printers. This demand sparked the creation of Sun Print's revolutionary "penny-a-print" program, an initiative that laid the foundation for what is now recognized as Print as a Service (PaaS). Through this model, Sun Print transformed the way businesses approach print device management, offering streamlined solutions that maximize efficiency and cost-effectiveness.\r\n\r\nSteady Growth & Industry Leadership\r\nThrough steady, organic growth, Sun Print Management has expanded its reach nationwide, now overseeing print devices in all 50 states, including Alaska and Hawaii. More than two decades later, the company has built an impressive legacy, managing 250,000 devices across 3,500+ client locations nationwide.\r\n\r\nSun Print's Managed Print Services (MPS) program has emerged as an industry leader, serving a diverse range of sectors—including Healthcare, Retail, Insurance, Financial Services, Hospitality, Government, and Education. Their commitment to innovation, efficiency, and client success continues to redefine modern print management, empowering businesses with cutting-edge solutions tailored to their evolving needs.\r\n\r\nAt Sun Print Management, the future of printing isn't just about technology—it's about delivering smarter, more seamless solutions that drive real business impact.