Maitre D'

Porchlight, from Danny Meyer's Union Square Hospitality Group, is a true New York neighborhood bar. Since 2015, we've focused on serving up cold drinks with warm hospitality. American bar fare, classic cocktails, live music and good times in the heart of Chelsea. Come on in!Who you are: The Maitre D' role is a vital member of the Service team, overseeing the flow of bookings to the restaurant, initial hospitality when arriving and booking reservations, and a warm goodbye. The Maitre D' has a firm grasp on what is happening in all parts of the restaurant at alltimes during service to seat and fill the restaurant in such a way that maximizes the restaurant and supports the dining room and kitchen teams so that they can fulfil their roles with excellence. What you'll do:Consistently support a culture of Enlightened HospitalityCreate a welcoming and hospitable environment for guests whether in person or over the phoneQuote accurate wait times while "finding the yes" for all guestsAct as a liaison between the guest, management, service staff and kitchen and communicate accordinglyWork with efficiency and a sense of urgency while remaining composedDemonstrate an understanding of reservations booking strategiesCoordinate with management to "build the book" and boost cover counts while taking into consideration both the needs of the business and the needs of our guestsWhat we need from you:2+ years in a guest-facing restaurant roleA passion for guest experience and hospitalityEnglish fluency and additional languages preferred, but not requiredAbility to stand or walk for long periods of time What you'll get from us:At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As a Maitre D', you'll enjoy:Competitive pay: Hourly rate of $11.35/hour plus tipsQuick access to earnings: Eligibility for the USHG Digital Wallet, where you'll have next-day access to earnings and flexible saving optionsComprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent careTime to recharge: Generous paid time off and paid parental leave to support life outside of workInvest in your future: A matched 401(k) plan to help you grow long-term savingsPeace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness servicesSupport in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardshipDining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones Convenience & flexibility: Pre-tax commuter benefits for transit and parkingGrowth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitalityPutting Enlightened Hospitality into PracticeIntegral to our culture are our six behaviors. Our behaviors guide how we work together.We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belongTurn over the rocks and always be connecting dots to build uplifting experiences and relationshipsCenter the salt shaker with an unwavering commitment to excellence and the values that matter mostWrite a great next chapter. The road to success is paved with mistakes well-handledBring a charitable assumption and err on the side of generosityLeave our campsite better than we found it; always responsible for the impact of our wake*The above represents the expected hourly range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.