Business Analyst - Commercial Residential Property Insurance

Position SummaryWe are seeking an experienced Business Analyst with solid expertise in commercial residential property insurance to support the design, enhancement, and implementation of underwriting and policy administration capabilities for specialized property programs including:HOA / Homeowners AssociationsSmall condominium associationsAssisted living facilitiesHabitational risksOther small commercial residential property linesThis is not a data analyst or reporting-focused role. We are specifically looking for candidates with prior experience translating insurance products, underwriting, rating, forms, and workflow requirements into detailed business and system requirements for digital insurance platforms.Essential FunctionsPartner directly with Underwriting, Product, Operations, Compliance, and Technology teams to gather and document business requirementsTranslate underwriting guidelines, eligibility rules, rates, forms, endorsements, and workflows into functional system requirementsSupport enhancements and configuration of online quote/bind applications and policy administration systemsCreate user stories, business process flows, requirement documentation, acceptance criteria, and traceability artifactsWork closely with developers and QA teams throughout the SDLC to ensure requirements are accurately implementedAnalyze impacts of product or regulatory changes to system functionality and business processesParticipate in testing validation, defect triage, and production implementation activitiesSupport ongoing modernization and automation initiatives for commercial residential property insurance productsQualificationsRequired Education and Experience: Bachelor’s degree or equivalent combination of education and relevant work experience3+ years of Business Analyst experience specifically within an insurance carrier or MGA environmentDirect experience supporting commercial residential property insurance productsStrong understanding of:Underwriting rulesRating logicInsurance forms and endorsementsEligibility/referral workflowsQuote-to-bind policy issuance processesExperience writing requirements for:Online insurance applications/portalsPolicy administration systemsRating enginesUnderwriting workflow systemsAbility to translate business concepts into detailed functional requirements and user storiesExperience facilitating requirement sessions with underwriting and product stakeholdersFamiliarity with Agile and/or Scrum delivery methodologiesStrong communication and documentation skillsPreferred QualificationsExperience supporting Residential Commercial lines of business for Florida risks, including familiarity with state-specific products, forms, rating, underwriting, or regulatory requirementsExperience with HOA, habitational, condominium, or assisted living insurance productsPrior experience implementing or enhancing Guidewire, Duck Creek, or other insurance policy administration platformsFamiliarity with regulated environments such as Florida or California.Insurance carrier or MGA background strongly preferredBusiness Analyst certification (CBAP, CCBA) a plus.Essential SkillsUnderstands how commercial residential property insurance products function operationally and can confidently bridge the gap between underwriting/product teams and technical development teams to deliver scalable digital insurance solutionsStrong attention to detail especially when working with policy, forms, rating, claims, or billing system changes.Strong analytical and critical-thinking skills, with the ability to evaluate business needs and translate them into clear, well-defined requirements.Ability to work independently with minimal supervision while maintaining accountability for quality and timeliness of deliverables.Strong problem-solving skills, including the ability to research issues, identify root causes, and recommend practical solutions.Ability to understand complex business processes, system workflows, and dependencies.Proficiency with business analysis, documentation, and collaboration tools used to support project delivery. Due to current business and operational considerations, we currently hire employees residing in the following states at this time: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, and WI.Candidates must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.WRM is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or veteran status. We take affirmative action to ensure that all employment decisions are based on merit, qualifications, and abilities.Notice to Third Party Agencies: WRM does not accept unsolicited resumes from third party recruiting firms. Absent a signed Service Agreement by WRM’s Human Resources Department, WRM reserves the right to pursue and hire these candidates without financial obligation to recruiters or agencies.