Residential HVAC Diagnostics Specialist

Picture this: It’s 7:30 AM in Union, NJ. You step into your take-home, company-provided truck, open ServiceTitan on your iPad, and your first residential service call pings. A no-cool alert. By 8:15, you’ve assessed the system, explained options at the kitchen table, and earned another homeowner’s trust. That’s a day in the life here at Service Professionals.New to HVAC? Don’t apply to this role just yet — instead, sign up on our careers page to receive updates about Apprenticeships & Helper positions.Who We AreWe’re Service Professionals — a family-owned, non-franchise home services company serving most of New Jersey. We handle plumbing, heating, cooling, and electrical, and we treat customers like neighbors because they are. We’re building a company we’re proud of, one five-star visit at a time.Your ImpactLead residential HVAC service and repair calls, from straightforward fixes to complex, no-heat/no-cool challenges.Diagnose issues across furnaces, heat pumps, mini-splits, central A/C, and boilers — then present honest, clear options: repair vs. replace, financing, and service agreements.Prevent callbacks by spotting early warning signs and addressing root causes.Communicate like a pro at the kitchen table — educate, don’t pressure — and create customers who ask for you by name.Own your performance metrics and hit revenue and service goals with pride.What You’ll BringProven residential HVAC troubleshooting skills — you’ve run real calls in real homes.Comfort with technology: ServiceTitan, iPads, and digital invoicing.Knowledge of safety protocols and local codes.Valid driver’s license with a clean driving record.Fluency in English and a customer-first mindset.Compensation & BenefitsBase pay: $25–$50/hr depending on experience.Upside: Uncapped performance bonuses — top performers earn $100,000–$200,000+ total compensation.Health & Dental: Company-paid with deductibles covered.401(k): Available for full-time team members.Take-home truck: Gas card included; dispatch from home to skip the commute.On-call rotation you can live with: About once every 12–14 weeks.Consistent workflow: While hours can’t be guaranteed, our aggressive local marketing keeps calendars full.Real advancement: We promote from within — always have.Where You’ll ThriveJoin a tight-knit team that backs each other up and celebrates wins. We’re serious about craftsmanship and character — and yes, there are plenty of 👍 moments along the way.We Are An Equal Opportunity EmployerService Professionals is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Service Professionals is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.Physical Demands & Work EnvironmentRegularly sit, stand, walk, kneel, squat, and stoop; use hands/fingers to operate controls; hear and speak with customers and teammates.Reach with hands and arms; climb ladders; work in hot/cold settings including attics and crawl spaces.Lift 50+ pounds on a regular basis.Visual needs include close vision and the ability to adjust focus.Expect outdoor work across multiple seasons; conditions vary with scope and weather.You Should Be Proficient InHVAC Service & InstallationHVAC MaintenanceHVAC Repair📩 Ready to take the next step? Apply now and build what’s next with us in Union, NJ.