Reservations Specialist
We are growing with tremendous opportunities! Join our team provide luxury service to our guests in hotels, resorts, and private jet travelers in the Sports and Entertainment Division! Top Pay and Bonuses! Go Rentals is a highly specialized, elite car rental company, with an extraordinary emphasis on service... we are proud to be the only Forbes Travel Guide Brand Official Elite Car Rental Company in the world. Go Rentals is also the only company specializing in the private jet industry and fine hotels. We exist to deliver luxury experiences for our guests. We are searching for local, highly gifted, experienced, and dedicated Reservationist for our Sports & Entertainment division whose performance is exemplary and their standards for service exceeds everyday expectations! Work Schedule for this position: 10:00 am to 6:00 pm with alternating SaturdaysResponsibilities and DutiesProvides 5 Star Guest Service to current and future Sports & Entertainment guests. Minimum Job Requirements: Exceptional Sales Experience both client-facing and telephonic sales a plusPrevious Reservation & Guest Services ExperienceSmartphone/tablet/technology savvyExcellent Communication SkillsMust be 21 years or older (Not Montana or Hawaii)Minimum of a high school diploma or GED equivalent. College degree preferredWork schedule: Tuesday through Saturday, 11am to 7pm during weekdays, 9am to 5pm on Saturday Company BenefitsEmployer Paid Monthly Contributions do Dental (L) and Vision for individual employeesMedical - Discounted rates for individual employees$25,000.00 Basic Employee Life/AD&D Insurance for individual employeesShort- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employeesEmployee Assistance ProgramEstate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of AttorneyIdentity Theft Assistance ServicesTravel Assistance through Mutual of OmahaCOVID19 Resources (tele-health, metal health benefits and testing)Pharmacy Discount Programs through CVS & Good RXHealth Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services401(k)2 Weeks accrued Vacation with cash out program after 1st year!Generous Sick and Safe accrued Pay7 Paid HolidaysPaid Birthday off!Cell Phone Pay of $40.00 a Month for hourly employees$1,000.00 Referral Bonus ProgramEmployee Discounts for Auto Rentals (Friends & Family)Employee Wholesale Auto Purchase ProgramPerks @Work Program thousands of discounts for just about everything! Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state and local laws. Basic Requirements (not an exhaustive list): 3-5 Years experience as a guest support specialist.Ability to and proven track record of driving sales and marketing through various field teams effectively and successfully; both local and multi-location teamsAbility to perform sales and operations for both local and national locationsAbility to work individually or within a team environmentAbility to work a flexible schedule, including weekends, evenings, and holidaysValid, unrestricted Driver's License (as mandated by state and location) Proof of Auto Insurance/InsurabilityExcellent customer service skillsExcellent written and verbal communication skillsAbility to calculate figures and amounts such as discounts, interest, commissions, and percentagesExcellent problem resolutionVersatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm*Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.