General Manager of Yale Golf Course

Overview The Yale Golf Course is recognized as one of the finest examples of early American golf course design and underwent a comprehensive restoration in 2024. Consistently ranked the number one college golf course in America by Golfweek, it also receives much state and national recognition. The General Manager will provide professional leadership and financial and business expertise to develop, implement and manage short‑term and long‑term strategic plans. The General Manager will be responsible for the financial health of the golf course, developing budgets, projecting revenue, and managing all expenses, and for overseeing day‑to‑day operations of the pro shop, driving range, golf services, food and beverage operations, business office, and course maintenance and grounds. Experience Required Minimum five years of experience in a service‑oriented hospitality industry, such as golf course management, hotel, resort, restaurant, retail or sports management, or an equivalent combination of education and experience. Proven track record as a strategic leader with experience in a complex organization and demonstrated financial management experience. Essential Responsibilities Build the golf course’s long‑ and short‑range objectives, goals, policies and programs. Develop, maintain and administer strategic annual and long‑range plans to maintain and improve the golf course. Develop and control the golf course budget, project revenue and manage all expenses, ensuring overall financial stability of the operation. Direct day‑to‑day financial and business activities of the course including the pro shop, driving range, golf services, food and beverage operations, business office, and course maintenance and grounds operations. Monitor the quality of the golf course’s products and services and ensure maximum value to customers. Work closely with athletic department leadership, coaches and staff to facilitate team needs and coordinate the hosting of tournaments, championships and other department or university uses at the course. Lead coordination with athletic department and university facility staff in planning and maintaining facilities and grounds. Provide direction and input in planning for capital renovations and repairs, and other needs of the course, implementing corrective measures. Develop, implement and enforce golf course operating policies and procedures. Hire, supervise and manage golf course personnel excluding grounds staff. Effectively manage and administer all union regulations and create a strong, effective team environment. Foster positive and productive relationships between the golf facility and its golfers, guests, employees, community and industry. Ensure all operations adhere to athletics department, Yale University, NCAA, Ivy League and PGA regulations and policies. Enforce compliance with university purchasing protocols. Keep customers adequately informed of the activities of the golf course and encourage their participation. Ensure sound relationships are maintained between staff and customers, and give proper consideration to customer complaints and suggestions. Serve as liaison to maintain positive community relations. Benefits Benefits are offered by Yale University and can be explored by visiting Yale’s benefits portal. #J-18808-Ljbffr