MLR Operations Specialist

What You'll DoThe MLR Operations Specialist is a key member of the Marketing Operations team and serves as a strategic operational partner to Medical, Legal, Regulatory, Marketing, agency partners, and other cross-functional stakeholders. This role is responsible for supporting and coordinating promotional review operations to ensure marketing and promotional materials are reviewed, approved, documented, and compliant with applicable industry regulations.This individual will help manage MLR workflows, submission planning, system reporting, stakeholder communication, and process improvements across the BridgeBio portfolio. The role requires strong attention to detail, comfort working in Veeva Vault PromoMats, and the ability to facilitate review processes in a fast-paced commercial environment.This position reports to the Director of Marketing Operations.ResponsibilitiesCoordinate and support promotional review operations across Medical, Legal, Regulatory, Marketing, sponsors, and agency partners.Develop and manage submission forecasts while helping facilitate prioritization across sponsors and agency partners.Support promotional material submission strategies related to product launches, label updates, and other key commercial initiatives.Create and maintain weekly reporting and analytics related to system performance, workflow status, and operational health.Conduct quarterly qualitative surveys and incorporate stakeholder feedback into process improvements and workflow enhancements.Onboard and train new agencies, sponsors, and reviewers on promotional review systems, workflows, and processes.Document key MLR decisions, outcomes, and process updates, and provide regular updates to stakeholders.Serve as a brand operations steward to help maintain consistency across promotional materials, including logo usage, sign-off language, and other required brand elements.Coordinate ordering, inventory management, drop shipments, and destruction of printed promotional materials.Support brand planning project management and facilitation activities.Assist with 2253 submission process coordination, documentation, and related operational support.Who You Are3+ years of experience in Marketing Operations, Commercial Operations, MLR Operations, Promotional Review, or a related function within pharma, biotech, or life sciences.Experience supporting promotional review processes, MLR workflows, or commercial material approval processes.At least 2 years of hands-on experience with Veeva Vault PromoMats, including workflow management, reporting, and/or prior administrator responsibilities. Experience with similar promotional review platforms may also be considered.Strong analytical skills and advanced proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and Word.Collaborative team player who thrives in a fast-paced, dynamic, and evolving environment.Experience supporting drug launches and/or working in rare disease markets is a plus.Demonstrated ability to work cross-functionally and communicate effectively with stakeholders at all organizational levels.Familiarity with U.S. FDA regulatory submission requirements, including 2253 submissions, is preferred.MLR Operations, Promotional Review, Promotional Review Operations, Veeva Vault PromoMats, PromoMats, 2253 submissions, Medical Legal Regulatory, Commercial Operations, Marketing Operations, Ad Promo, Regulatory Advertising & Promotion, MLR Coordinator, Promotional Review Coordinator.