Operations Manager

Location: Warehouse Department: Operations Direct Supervisor: Business Director Position Type: Full-time; exempt Position Level: Level III Experience Required: 5+ years w/h operations management experience; Experience Preferred: Fresh produce / perishable goods industry experience; fleet management Education Required: High school diploma or equivalent Education Preferred: Some college; food and safety certifications; warehouse certifications Hours: Scheduled hours will vary *Pre-Employment: Required background check and drug screening upon hire; personality evaluation Job Description The Operations Manager is in a critical position and is accountable for the performance of all warehouse and mechanic shop operations. The Operations Manager is required to organize, plan (i.e., analyze and forecast production and labor demands), and oversee all warehouse and mechanic shop processes to company standards. These processes include but are not limited to shipping and receiving, inventory control (i.e., quality control and lot management), logistics, and facility/fleet maintenance (transportation). A general overview of the duties and tasks include, but are not limited to the following: Reviews and analyzes sales and performance data to measure productivity and output with the goal of identifying areas needing improvement, cost reduction, or setting targets. Directs and coordinates department or process activities to align with goals and targets Oversees workforce by assigning duties, scheduling, and planning for future demand Creates and enforces policies and procedures to increase efficiency or to maximize production Performs personnel functions such as hiring decisions, trainings, and evaluations Establishes goals and objectives in conjunction with HR, leadership, and other managers Manages the movement of inventory and quality control issues Manages a large crew and able to communicate effectively Acts as a liaison between departments and crew members Oversees all personnel safety trainings (i.e., general, warehouse, and food) to align with procedures and safety standards Manages the fleet of trucks and vehicles and other production equipment to ensure safe operation Stays current on, communicates, and enforces applicable regulations, policies, procedures, and government codes Oversees regulatory food safety and warehouse safety audits Maintains records per regulations and company policies Generates production reports and other performance reports routinely and consistently to inform relevant parties Ensures proper skills, credentials, and licenses are current in coordination with HR Audits workforce performance and production processes Establishes and manages vendor relationships relating to operations and non-inventory supplies Operates within a budget determined by company goals and production targets Coordinates with HR to enforce and issue corrective actions and coaching plans Adjusts quickly to business and production needs in a volatile market Acts as agent and public representative for the company Required Skills Working knowledge of perishable goods industry. Preferred knowledge of the produce industry or of fresh fruits and vegetables Experience working in warehouse, logistics, and fleet management Experienced forklift operator Coaching and training skills Developing objectives and strategies Strong statistics, mathematical background, and analytical skills for data analysis and forecasting Excellent workforce planning skills Supply-chain knowledge and business intelligence Working knowledge with general computer applications, such as enterprise resource planning software (ERP), human resources information system (HRIS), project management applications, and Microsoft apps (e.g., Word, Excel, Teams, and Outlook) Excellent verbal and written communication skills; strong communicator Ability to adapt and manage others in a fast-paced environment while being professional Complex problem-solving skills Ability to take initiative, make good judgment decisions, and critically think Strong organizational and time management skills Understand, comply, and enforce regulations such as OSHA and federal, state, and local laws Excellent interpersonal/social awareness and emotional intelligence Experience negotiating contracts and deals Excellent team motivator and culture-building skills Physical Abilities Willing and able to lift 30-60 lbs. – Frequently Lifting floor to waist – Frequently Lifting waist to shoulder height – Occasionally Lifting shoulder to overhead – Rarely Standing – Frequently Walking – Frequently Bending/Stooping – Frequently Sitting – Frequently Performing repetitive tasks - Frequently Benefits and Summary At Matrana’s Produce, we offer many wonderful benefits to our employees! Health Insurance Vision Insurance (free to employees only) Dental Insurance (free to employees only) Group Life Insurance (free to employees only) Paid Vacations Paid Time Off (Work-Life Benefit Program) Paid Holidays 401(k) Plan Option *Smoke Free Facility *Facility Houses Allergens *Equal Opportunity Statement: Matrana’s Produce is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status. Job Type: Full-time Pay: $90,000.00 - $110,000.00 per year Ability to Commute: Westwego, LA 70094 (Required) Work Location: In person