Sports Medicine Reception

Company Overview: SMaRT Health & Wellness exists to keep you in the game by offering the smartest, most innovative care in the community. Our state-of-the-art facility in Aliso Viejo, California, offers a unique blend of services, including orthopedic surgery, sports medicine, and physical therapy, complemented by wellness services such as massage therapy, hyperbaric oxygen therapy, and comprehensive nutrition and fitness coaching. Founded by esteemed healthcare professionals, we are dedicated to offering comprehensive musculoskeletal care and wellness services aimed at promoting a healthier, happier, and more active life for our community. Role Overview: The role of the Front Desk Receptionist is to create a great first impression with patients; assist patients with scheduling appointments, assure that all co-pays, co-insurances, and balances due are collected; assure accurate input of patient and insurance information; scanning of pertinent information. Minimum Education: Undergraduate degree in related field 1 to 2 years of front desk receptionist experience in a orthopedic setting. Familiarity with Modernizing Medicine EMR Skills and Qualifications: Good communications: verbal, non-verbal, written Excellent phone presence Good interpersonal skills Strong computer skills including: Microsoft Office EMR/HER Practice management/Appointment schedules Scanning Printing Copying of files and CD’s Good cash management as it would relate to co-payments, co-insurances, patient balances. Ability to multi-task and attention to detail. Familiarity with medical legal needs within a medical office. Data Entry. Belief that their efforts are an important piece to the patient experience. Job Responsibilities: Duties will consist of, but are not limited to: Greeting patients professionally both in person and on the phone. Quickly answering or properly referring questions and issues. Optimizing provider schedules and patient satisfaction with efficient scheduling. Notifying providers of patient arrivals. Assisting patients with scheduling new appointments or follow up appointments. Conduct date entry on patient demographics, insurances, and patient medical records. Additional office tasks as necessary. Job Type: Part-time Pay: $18.00 - $21.00 per hour Expected hours: 24 – 30 per week Benefits: 401(k) 401(k) matching Bereavement leave Dental insurance Employee discount Family leave Free parking Health insurance Life insurance Military leave On-site gym On-the-job training Paid orientation Paid sick time Paid time off Paid training Vision insurance Medical Specialty: Hyperbaric Medicine Orthopedics Sports Medicine Schedule: 8 hour shift Day shift Monday to Friday No weekends Rotating shift Experience: Customer service: 1 year (Required) Computer skills: 1 year (Required) Ability to Commute: Aliso Viejo, CA 92656 (Required) Work Location: In person