Optical Technician

Job Description Optical TechnicianLocation: Conroe, Texas 77304Employment Type: Full-Time, On-SiteAbout This OpportunityJoin our dynamic optometry team as an Optical Technician and make a meaningful difference in patients' lives every day. In this role, you'll be the backbone of our practice, supporting our Doctor of Optometry by preparing patients for their visits through preliminary testing, precise measurements, and exceptional customer service. If you're passionate about eye care, thrive in a collaborative environment, and take pride in delivering outstanding patient experiences.Key ResponsibilitiesPrepare patients for optometric visits by performing pre-visit planning, initiating screening protocols, and identifying necessary testsConduct precise measurements of patients' facial and eye features to ensure accurate fitting of eyeglasses and contact lensesAssist patients in selecting eyewear that perfectly matches their prescription, lifestyle, and personal style preferencesEducate patients on proper eyewear maintenance, lens options, and the latest advancements in optical technologyFabricate and adjust optical lenses using state-of-the-art equipment while maintaining rigorous quality control standardsPerform repairs and adjustments on eyeglasses to ensure optimal fit, comfort, and patient satisfactionMaintain accurate and organized records of patient prescriptions and orders in compliance with all privacy regulationsMonitor patient flow throughout the clinic, communicate any delays or expectations to both providers and patientsGather instruments and materials needed for procedures and provide skilled assistance to the provider during patient visitsCollaborate seamlessly with the optometrist to ensure comprehensive patient care through appointment scheduling, phone contact, and electronic messagingSupport the provider with translation services and patient communications to ensure clear, accessible care for all patientsMaintain strict adherence to infection control practices, hand hygiene protocols, proper PPE usage, and environmental cleaning standardsStay current with industry trends, advances in eyewear technology, and new product offerings to provide expert guidanceMaintain a clean, well-organized optical dispensary that creates a welcoming and professional atmosphere for patientsProtect patient privacy and confidentiality by strictly adhering to all HIPAA regulations and security policiesRequired QualificationsHigh school diploma or General Education Degree (GED)Minimum six (6) months of related optical or healthcare experienceBilingual proficiency in English and Spanish (required)Strong communication skills with the ability to build genuine relationships with patients and team membersExcellent organizational and detail-oriented approach to workProficiency with computer systems, including Microsoft Office and Athena Health or similar healthcare softwareKnowledge of optometric technology and equipmentAbility to work effectively in a collaborative team environmentSuperior patient service skills with a commitment to exceeding patient expectationsAbility to thrive in a fast-paced environment and proactively solve challengesNice-to-Have SkillsCertified Optician (CO) credential or willingness to pursue certificationFamiliarity with contact lens fitting and managementWhy Join Our Team?We're committed to providing exceptional eye care in a supportive, inclusive environment. As an Optical Technician, you'll work alongside dedicated healthcare professionals who value your contributions and support your growth. This is an opportunity to develop your skills in a rewarding healthcare career while making a real impact on patients' quality of life.