ABRA Guest Services Representative

Grow with ABRA! Come join and industry leader. ABRA Auto Body and Glass values developing our talent to help you reach your career goals. As part of the Durango Motor Company family, we focus on the guest experience. We thrive on teamwork with an emphasis on individual accountability and employee satisfaction. Due to our continued growth, we are looking for solid professionals that are seeking the right opportunity with huge growth potential. Currently we are looking for a Guest Services Representative to join our ABRA Auto Body and Glass team.ABRA Auto Body & Glass is an EEO/AA/Veterans/Disabled employer.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Pay: Starting at $16.00 an hourWe Offer: Great Working Environment Career Advancement Paid Training Flexible PTO Plan Sick Leave Plan Medical, Dental, Vision and Supplemental Insurance 401(k) with Company Matching Holiday Pay Discounted Anytime Fitness MembershipResponsibilities: Perform daily accounting duties regarding work orders for services rendered by ABRA Auto Body. Monitor ABRA office performance on a daily basis. Maximize efficiency by scheduling workload appropriately among the team. Ensure quality control for all administrative work being completed. Work with estimators and technicians to provide a positive guest experience. Ensure guests remain informed of the status of the work being completed on their vehicles. Provide status reports to the ABRA Manager on a regular basis. Update rental companies on the status of vehicles for guests. Order supplies for the office staff when necessary. Work with insurance companies regarding claim information.Requirements: Prior experience working in an auto body, repair shop, or dealership setting preferred. Excellent written and verbal communication skills. Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail. Provide excellent customer service. Highly resourceful team-player, with the ability to also be extremely effective independently. Upbeat and positive attitude is a must. Willing to submit to a pre-employment background check. Ability to remain in stationary positions (standing/sitting) for extended periods of time, 6 plus hours. Ability to lift up to 20 lbs comfortably. Ability to bend, squat, kneel, or stoop occasionally.