Information Technology Operations Manager
IT Operations Manager with either Manufacturing or Industrial Experience.My name is Bill Stevens, and I have a new full time IT Operations Manager opportunity available for a major firm located in East Hanover, New Jersey area that could be of interest to you, please review my specification below and I am available at any time to speak with you so please feel free to call me. The work schedule will be onsite five days a week. If the ideal candidate comes from a manufacturing or an industrial environment that would be a plus.The ideal candidate should also possess a green card or be of citizenship. No Visa entanglements and no H1-B holding company submittals.This position will be paying a competitive fulltime salary in the range of $130,000 - $150,000 plus a comprehensive benefits package.Responsibilities:IT Operations & Service Delivery:Own day-to-day IT operational execution across manufacturing plants, warehouses, and corporate offices.Improve ticket management, prioritization, escalation, and closure to increase responsiveness and user satisfaction.Act as first point of escalation for IT incidents, coordinating internal resources, vendors, and managed service providers.Ensure consistent service delivery standards across locations.Business Continuity & Resilience:Develop, maintain, and continuously improve IT business continuity and disaster recovery plans.Lead regular testing of continuity and recovery plans, documenting results and improvements.Hold managed service providers accountable to contractual SLAs related to uptime, recovery, and support.Reduce operational risk through redundancy, documentation, and coverage planning.ERP & Enterprise Application Support:Provide operational IT support for enterprise applications, including Microsoft Dynamics 365 Finance & Operations.Coordinate issue resolution, enhancements, and integrations with vendors and internal stakeholders.D365 experience is helpful but not required; focus is on execution and coordination rather than system ownership.Minimum Previous Experience:5–8 years of progressive IT experience, preferably in manufacturing or industrial environments.ERP exposure helpful but not requiredMicrosoft Azure experienceHands-on IT operations and infrastructure experience in small to mid-sized environments.Experience supporting manufacturing or industrial operations.Ability to operate in both agile SMB environments and structured enterprise settings.Strong vendor and managed service provider management skills.Excellent communication and problem-solving abilities.Minimum Educational Qualifications:Bachelor’s degree in IT, Computer Science, Engineering, OR equivalent experience.The interview process will include an initial phone or virtual interview screening.Please let me know your interest in this position, availability to interview and start for this position along with a copy of your recent resume or please feel free to call me at any time with any questions.RegardsBill StevensSenior Technical RecruiterPRI TechnologyDenville, New Jersey 07834P: 973-732-5454 x21P: 973-354-2799