Front of House Manager

Front of House Manager - Big Chill Island House Job DescriptionSummary of Position: Situated at Barefoot Landing with stunning waterfront views, chef-driven cuisine, and laid-back coastal vibes, Big Chill Island House is on the hunt for a passionate and energized Front of House Manager to help lead our team and elevate the guest experience. As our FOH Manager, you'll be the heartbeat of the dining room-leading, coaching, and supporting our front-of-house crew while making sure every guest leaves raving. From orchestrating seamless service to building an all-star team, you'll set the tone for what Big Chill hospitality feels like: warm, welcoming, and full of good energy. If you've got hospitality in your soul, love creating memorable moments, and can thrive in a fast-paced, fun-loving environment, we want to meet you! Duties & Responsibilities: Lead the day-to-day operations with a guest-first mindset and high standards for hospitalityInspire, train, and develop your team to bring the Big Chill vibe to lifeManage scheduling, staffing, and shift execution to keep things running smooth as sea glassSupport hiring, onboarding, coaching, and team development with guidance from the GMChampion our "Enjoy the Ride" philosophy and infuse positive energy on every shiftHandle guest feedback with professionalism and care-turn challenges into comebacksMaintain a clean, safe, and welcoming environment for both staff and guestsKeep service consistent, procedures tight, and your finger on the pulse of the roomRepresent BCIH in the community and create buzz with your involvement and leadershipMonitor labor and operational costs to hit targets without sacrificing experienceStay compliant with food safety, health codes, and company standardsBe a strong, visible presence on the floor-you set the example! Qualifications: 3+ years hospitality experience with demonstrated managerial expertiseProficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reportsMust be eligible to work in the United States and possess a valid driver's license with reliable transportation to & from workMust be ServSafe certified and will uphold all ServSafe guidelinesFlexibility of schedule to assume responsibilities as needed, ability to balance personal & professional life; some nights & weekends requiredProfessional appearance, punctual, reliableHospitality soul with guest friendly demeanorExhibit a sense of urgency and be able to work in very fast paced environment;Advanced written, verbal, and non-verbal communication skillsWell organizedAdvanced leadership qualities and a desire to improveProficiency in basic computer applications, word processing, spreadsheet, internet, POSFrequently walk and occasionally bend over, twist, kneel, climb, stoop and crouch This position requires the ability to lift up to 55 pounds and maneuver 170 pounds as well as climbing up and down stairs quite frequently during shifts Hours & Pay: This position starts at $55,000/year based on experience with awesome employee perks. La Vida Hospitality Group offers unique lifestyle-based benefits geared towards doing what we do best - Enjoying the Ride & Celebrating our Tribe! Benefits for our salaried team - PTO & vacation, health insurance, & wellness resourcesUnlimited growth potentialTravel opportunitiesTeam events & outings like our recent ski trip to the PoconosLocal lifestyle perks like paddleboarding & kayaking discountsEmployee appreciation events & seasonal partiesProfessional leadership development and continuous coaching, training, and mentorshipFood, beverage & retail discounts ...and tons more! We're firm believers in working & playing hard and we want to find people who share that same passion with us, so if that sounds like your kind of vibe, apply to join our team today!