Student Assistant - Henderson Library - IT Helpdesk Assistant (Summer 2026)

About UsGeorgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.LocationStatesboro Campus - Statesboro, GADepartment InformationHenderson Library - IT ServicesJob SummaryThe Student Assistant will support the Henderson Library as an IT Helpdesk Assistant on the Statesboro Campus beginning Summer 2026.Student employees cannot work more than 1300 hours in a 12-consecutive month period.ResponsibilitiesProvides excellent customer serviceMaintains Student Technology Fee funded printers in Henderson LibraryAssists walk-up, library chat, and phone patrons with basic technical support of Windows and Mac computers, printers, microfilm readers, scanners, and all related softwareHelps direct patrons to the proper Library department for their needsMaintains 3D printers and 3D Print requestsAssists Library IT department with tasksWorks to maintain the appearance of computer labs by pushing in chairs and picking up trashMonitors and reports facility issues to the supervisorRecords statistics for departments as neededShift SpecificsUp to 25 hours per weekFlexible with schedule of availabilityMust be able to work nights until 10 PM and weekends if neededRequired QualificationsEducational Requirements* Must be enrolled in six or more undergraduate credit hours or three or more graduate credit hours at Georgia Southern University.Proposed Salary$7.25 per hourThis is a non-exempt position paid on a biweekly basis.Required Documents to Attach* Resume* Schedule of AvailabilityKnowledge, Skills, & AbilitiesABILITIESConsistently exhibit engaging customer serviceAbility to support various constituencies served by the UniversityProven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific positionKNOWLEDGE* Adhere to University policies and procedures to meet Institutional goals and support University's mission for student successSKILLS* Effective communication (verbal and written), organizational and human relations skillsApply Before DateMay 29, 2026Application review may begin as early as May 12, 2026.Contact InformationFor more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.USG Core ValuesThe University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Conditions of EmploymentOffers for student employment may be contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.Legally authorized to work in the United States for the duration of employment without assistance from the University.Must be able to perform duties and responsibilities with or without reasonable accommodation.Georgia Southern University is a Tobacco and Smoke-Free Community.Must be enrolled in six or more undergraduate or three or more graduate level credit hours at Georgia Southern University.Equal Employment OpportunityGeorgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.Other InformationMust be able to perform duties and responsibilities with or without reasonable accommodation.This is not a supervisory position.This position is not required to drive.