Sales Service Representative

Company DescriptionKimball Midwest is a leading distributor of over 55,000 Maintenance, Repair, and Operations (MRO) products for customers across diverse industries. Established in 1923 as a family-owned business, Kimball Midwest has grown to generate over $550 million in annual sales, supported by strategically located distribution centers across the United States. The company's success is driven by its commitment to building strong partnerships with associates and customers, delivering exceptional products and programs tailored to meet their needs. With a focus on innovation and customer satisfaction, Kimball Midwest continues to lead in the industrial maintenance sector by valuing its people and fostering long-term growth.Role DescriptionThis is a full-time hybrid role based in Cherry Hill, NJ. The Sales Service Representative will assist customers with product inquiries, create quotes, process orders, and manage customer accounts. Responsibilities include delivering exceptional customer service by addressing client needs, maintaining accurate records, and supporting sales goals. The candidate will also collaborate with team members to execute sales strategies and meet performance targets, contributing to the continued success of Kimball Midwest.QualificationsStrong customer service and communication skills, including phone etiquette and interpersonal abilitiesProblem-solving and organizational skills with attention to detailBasic technical understanding of Maintenance, Repair, and Operations (MRO) products is a plusFlexible and collaborative approach to working in a hybrid environmentProficiency in computer systems, including CRM software, Microsoft Office Suite, and maintaining accurate recordsAbility to prioritize tasks, work in a fast-paced environment, and meet deadlinesPrevious experience in sales, customer service, or a related field preferred but not requiredHigh school diploma or equivalent required; additional education or certifications in a related field are advantageous