LEAD PATIENT ACCESS SVC REP, FCP - CALHOUN PATIENT CARE GENERAL (4043096006)

Discover. Achieve. Succeed. #BeHereLocation: US:WI:BROOKFIELD at our CP-CALHOUN HEALTH CENTER facility.This job is ON - SITE.FTE: 1.000000Standard Hours: 40.00Shift: Shift 1Shift Details: Holidays: Weekends:Job Summary:Under general supervision coordinates operations of the PASR team in a manner that facilitates efficient and patient focused scheduling of services. Coordinates education, workflow enhancement to ensure organizational objectives. Requires a focus on customer service during all patient and staff interactions.EXPERIENCE DESCRIPTION:A minimum of 3 years of prior experience as a receptionist/assistant or customer service field is required. A minimum of 3-5 years of prior informal or formal leadership experience is preferred. Experience in a medical/healthcare setting is preferred.EDUCATION DESCRIPTION:High School diploma or equivalent is required.SPECIAL SKILLS DESCRIPTION:Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook and Word. Knowledge of medical terminology and EpicCare is preferred. Proficiency in Microsoft Excel and Visio is preferred. .Perks & Benefits at Froedtert HealthFroedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:Paid time offGrowth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunitiesAcademic Partnership with the Medical College of WisconsinReferral bonusesRetirement plan - 403bMedical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace ClinicsEmployee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits availableThe Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.