Looking for locals - CMDB Configuration Manager (ServiceNow) - ServiceNow Admin - Denver, CO

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Sibitalent Corp, is seeking the following. Apply via Dice today!Role: CMDB Configuration Manager (ServiceNow)Duration: Contract Until EOY with likelihood of extensionLocation: 2-3x week onsite Denver, CO Must be localKey ResponsibilitiesCMDB Data Quality and HealthMonitor and report on CI data accuracy, integrity, and compliance within the ServiceNow CMDBTrack CMDB Health metrics (Completeness, Correctness, and Compliance) and proactively remediate data quality issuesLead regular audits and reconciliations using CMDB Health, Data Manager, and Attestation toolsInvestigate stale discovery or integration records to identify decommissioned or improperly retired assetsAsset and CI Lifecycle ManagementAudit the end-to-end lifecycle of assets and their corresponding CIs, from intake through retirementEnsure continuous alignment and synchronization between asset and CI recordsResolve discrepancies in state, substate, ownership, and location between assets and CIsEnsure proper retirement and disposal tracking in accordance with governance and compliance requirementsIntegration and Reconciliation GovernanceOversee the technical health of CMDB data integrations using ServiceNow IntegrationHubMonitor and troubleshoot ETL processes to ensure accurate ingestion of third-party data sourcesAssist in reviewing and resolving Identification and Reconciliation Engine (IRE) errors to prevent duplicate CI creationPartner with integration owners to enforce data standards and reconciliation rulesCSDM and Relationship GovernanceDocument and enforce hardware configuration standards aligned with the ServiceNow Common Service Data Model (CSDM)Ensure accurate asset-to-service relationships and dependency mappings where definedPerform spot checks and targeted reviews to validate CI relationships supporting reliable service impact analysisStakeholder CollaborationPartner with TAM, Procurement, Operations, and Facilities teams to align asset intake, refresh cycles, and lifecycle processesCoordinate with stakeholders to ensure CMDB standards are followed during acquisitions, changes, and decommissioningServe as a subject-matter expert on CMDB data governance and best practicesReporting, Enablement, and Continuous ImprovementGenerate and distribute CMDB and asset reports to support operational, financial, and compliance decision-makingTrain and guide IT staff and stakeholders on CMDB procedures, data quality expectations, and configuration management best practicesStay current on ServiceNow platform enhancements, industry trends, and emerging configuration management practicesRequired Qualifications:Demonstrated experience managing a ServiceNow CMDB, including CMDB Health, Data Manager, and AttestationHands-on experience with ServiceNow IntegrationHub, ETL processes, data streams, and third-party data sourcesStrong understanding of asset and CI alignment and lifecycle relationshipsSolid knowledge of ITIL v4 practices, especially Service Configuration Management and Asset ManagementBachelor s degree in Information Technology, Computer Science, Business Administration, or equivalent professional experiencePreferred Qualifications:ITIL v4 Foundation certificationServiceNow Certified Implementation Specialist (CIS) in Hardware Asset Management or DiscoveryExperience with ServiceNow HAM Professional and advanced CSDM implementationsProven experience managing large-scale hardware environments with 10,000+ CIsProficiency with ServiceNow Performance Analytics, Power BI, or advanced ExcelFamiliarity with compliance frameworks such as SOX, HIPAA, or NIST related to asset and configuration management