Receptionist - Commercial Insurance

Company DescriptionLammel & Associates, LLC is a reputable organization specializing in commercial insurance services. With a focus on providing tailored solutions, the company works to meet the diverse needs of its clients. Lammel & Associates values professionalism, client satisfaction, and maintaining strong business relationships. The organization is committed to delivering exceptional service and fostering a positive workplace environment for its team members.Role DescriptionWe are a growing commercial insurance agency seeking a reliable, detail-oriented full-time receptionist to serve as the first point of contact for clients while supporting our internal team with administrative and clerical tasks. This is an on-site role that blends front-desk responsibilities with office support and light insurance processing.The ideal candidate is professional, organized, comfortable with Microsoft Excel, and eager to learn the fundamentals of insurance operations.Key ResponsibilitiesGreet and assist clients, visitors, and vendors in a professional mannerAnswer and direct incoming phone callsManage incoming and outgoing mail, email, and deliveriesMaintain a clean and organized front office areaAssist with data entry and spreadsheet management using Microsoft ExcelPrepare, issue, and distribute:Auto ID cardsCertificates of insuranceOther standard insurance documentsSupport account managers and producers with clerical and administrative tasksMaintain electronic and paper filing systemsPerform general office duties as neededTraining & DevelopmentOn-the-job training will be provided for:Insurance terminology and workflowsIssuing auto ID cards and certificates of insuranceAgency management systems and internal processesQualificationsHigh school diploma or equivalent (associate’s degree preferred)Prior receptionist, administrative, or customer service experience preferredProficiency in Microsoft Office (especially Excel, Outlook, and Word)Strong organizational skills and attention to detailExcellent verbal and written communication skillsAbility to multitask and prioritize in a fast-paced environmentProfessional appearance and demeanorWhat We OfferCompetitive salary based on experienceHealth, dental, and vision insurance (if applicable)401(k)Paid time off and holidaysOpportunities for growth within the agencyStable, professional work environment