Systems Integration Analyst Sr - PTC Windchill Admin

Overview As an System Integration Analyst Sr for LM’s EBDT Engineering Enablement Team, you will support RMS EPDM Windchill environments and related infrastructure. You’ll manage daily operations, troubleshooting, and upgrades across Dev, QA, and Production, interfacing with end-users and admins to resolve issues. Your work enables engineering applications to run reliably at scale and across externally accessible environments. This role offers a meaningful chance to drive enterprise-wide engineering enablement and participate in upgrade initiatives. You will collaborate with cross-functional teams to maintain robust, secure systems that support RMS programs. Compensation / BenefitsMedicalDentalVisionFlexible work arrangements401(k) matchPaid time off ResponsibilitiesOperate and troubleshoot RMS EPDM Windchill environments (LMI and externally accessible)Manage Development, QA, and Production environmentsPlan and execute system updates and upgrades/patchesInterface with end-users, DBAs, and system admins to resolve issuesParticipate in engineering application upgrade projects and re-architecture effortsDocument configurations, procedures, and enterprise-wide solutionsAnalyze performance issues and coordinate with performance engineeringProvide off-hours support as needed and mentor team members Key requirementsStrong Linux (Redhat) and Windows administrationUnix/Linux scripting (bash) for automationCOTS tool administrationOracle databases, Apache/Tomcat, LDAP, and SQL queryingAnalytical and troubleshooting skillsKnowledge of enterprise network architecture (load balancers, WAN accelerators, firewalls)Willingness to work overtime and document systems clearlyCustomer service orientation and willingness to mentor othersCustomer focusMentorship and knowledge sharingSelf-motivation and disciplined work habitsPtC Windchill (PDMLink/ProjectLink/MPMLink)PTC CreoAgile development processes