Collections Specialist

Collections SpecialistPay: $25/hour ($52K annualized) + annual $1,000 bonusSchedule: Vinings near the Battery - Hybrid (remote Monday & Friday) Non-exempt (eligible for overtime)Benefits: Day-one benefits + 3 weeks vacation (36 hours accrued quarterly)We are seeking a motivated Collections Specialist to join a growing company with strong long-term advancement opportunities. This role is open to entry-level candidates who may have internship experience and some exposure to collections and ERP systems. Someone who is self-motivated, organized, and comfortable working independently will be successful in this position.This role offers the opportunity for future growth and promotion potential, typically after two or more years of strong performance.Key Responsibilities:Manage approximately 70 customer accounts (roughly $1M in monthly collections activity)Monitor and maintain customer aging reportsContact customers regarding past-due balances through phone calls and email communicationFollow up on collections and encourage timely paymentsPost payments and process account updatesResearch and resolve billing or payment discrepancies in D365 and WorkdayMaintain accurate customer account informationSupport additional administrative tasks as neededQualifications:Associates' or Bachelor's in Accounting, Business, or related degree preferredInternship or prior collections/accounting exposure consideredExperience with ERP systems preferred (Workday or Microsoft Dynamics 365 a plus)Strong Excel skills required, including Pivot Tables, VLOOKUPs, and SUMIFs (Excel assessment required during the interview process)Strong communication skills and comfort speaking with customers by phoneOrganized, detail-oriented, and able to manage multiple priorities independentlyWhat this opportunity offers:Growing, stable organization with strong cultureDay-one benefitsOvertime eligibilityCareer growth opportunitiesSummer schedule = half day Fridays from 5/29 - 9/418511