Field Support (W2 Role )

Position: Field SupportLocation: 3 Delaware Dr, Lake Success, NYJob Type: Contract/Full TimePosition SummaryCoordinate communications between software/hardware vendors and end users to resolve desktop technical issues. Document and assess IT Desktop Configurations as they relate to company polices. Perform regularly required maintenance of desktop applicationsand hardware systems as required.Position ResponsibilitiesDeploy PC s and all peripherals as requested.Test connectivity and functionality of installed devicesProvide timely and accurate support to the all desktop usersTrouble shoot and resolve user issuesEscalate issues as neededRequest Assistance from other IT Departments as neededAssist other IT Departments as requestedGather end user requirementsGather and compile information from vendors, business owners, and / or other IT staff, as assigned.Follow Established policies, procedures, and documentation guidelinesPerforms Other Duties As Required.Develop and maintain security procedures.Complies with health and safety requirements and with regulatory agencies such as DPH, etc.Complies with established departmental policies, procedures, and objectives.Performs other similar and related duties as required or directed.Regular, reliable and predicable attendance is required.