Accreditation and Management Systems Specialist

If you are an experienced quality, audit, or accreditation professional who thrives at the intersection of governance, operational excellence, and continuous improvement, this role offers the opportunity to make a visible, enterprise‑wide impact. You will play a critical role in safeguarding the integrity of ERM CVS’s global certification, assurance, and verification services—while helping shape how management systems evolve, scale, and mature across regions and service lines.Why This Role MattersERM CVS operates in highly regulated, independently accredited environments where trust, credibility, and impartiality are non‑negotiable. This role is essential to ensuring our internal management system not only meets accreditation requirements—but actively strengthens operational performance, audit readiness, and customer confidence worldwide. Your work directly enables ERM to deliver high‑quality, accredited services with consistency, transparency, and efficiency.What Your Impact IsMaintain and continuously improve ERM CVS’s internal management system in line with global accreditation and scheme requirementsEnsure audit readiness across certification, assurance, verification, and training servicesStrengthen compliance, impartiality, and competency frameworks across a global auditor populationDrive meaningful process improvements that enhance scalability, efficiency, and data integrityBring practical field experience back into system design through hands‑on audit, verification, and technical review workRequiredWhat You’ll BringBachelor’s degree in Engineering, Environmental Science, Sustainability, Occupational Health & Safety, Quality Management, or a related technical fieldMinimum 2 years of experience in certification, assurance, or verification environmentsWorking knowledge of accreditation frameworks (e.g. ISO/IEC 17021, ISO/IEC 17029, ISSA 5000, ISQM‑1, ISQM‑2)Experience across the audit lifecycle, including planning, delivery, technical review, and reportingStrong organizational skills with high attention to detail and accountabilityAbility to work independently while collaborating across functions, regions, and time zonesPreferredExperience working within certification or verification bodiesISO Lead Auditor certificationFamiliarity with audit management systems and workflow toolsExposure to digital tools supporting data, reporting, and automation (e.g. Microsoft 365, Power BI, MS Copilot, AI‑enabled systems)Key ResponsibilitiesManagement System Operation & ComplianceMaintain and operate the ERM CVS management system in line with applicable standards and accreditation requirementsSupport management reviews, internal reporting, and external audit readinessEnsure compliance with impartiality, independence, and documentation controlsInternal & External Audit Program ManagementPlan, coordinate, and monitor internal audit programs across all service linesSupport the execution of external audits by accreditation bodiesPartner with business leaders to identify auditable activities and improvement opportunitiesWitness Audit CoordinationIdentify and coordinate witness audit opportunities across regions and disciplinesEnsure operational readiness and maintain full traceability of witness activitiesNCR, OFI & Issue ManagementManage the end‑to‑end lifecycle of non‑conformities and opportunities for improvementEnsure root cause analysis, corrective actions, effectiveness verification, and timely closureComplaints, Appeals, Disputes & External InquiriesManage complaints, appeals, disputes, customer satisfaction feedback, and external inquiriesEnsure accurate tracking, investigation, response, and closure within defined timeframesAnalyze trends to support leadership decision‑making and continual improvementAuditor Qualification & Competence ManagementCoordinate auditor qualification, competence assessment, and approval processesMaintain accurate competency records with full traceabilityProduct & Service Development SupportSupport new product and service initiatives following Gate 1 approvalCoordinate stakeholder reviews and track progress within project management systemsConflict of Interest ManagementMaintain conflict of interest identification and escalation processesEnsure documentation and traceability aligned with impartiality requirementsSystems, Tools & Digital EnablementMaintain and enhance internal systems such as Pegasus, Cosmos, and Monday.comIdentify opportunities for automation, efficiency, and data quality improvementsProcess ImprovementDesign, implement, and standardize management system processes and proceduresEnsure alignment with accreditation, impartiality, and scalability requirementsAudit, Verification & Technical Review Engagements (Billable – ~30%)Participate in audit and verification activities to maintain practical, hands‑on expertiseConduct or coordinate technical reviews and certificate issuanceMonitor timelines related to technical review, approvals, and certificate controlLeverage field insights to drive system improvements, training, and calibration activitiesAdditional InformationHybrid role with occasional travelRegular attendance at local office locations as business needs requireFlexibility to support global teams across time zonesDynamic, fast‑paced environment with strong opportunities for professional growth⠀ERM is committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to thrive, it’s an essential part of what makes ERM a great place to build a career and helps us create better solutions for our clients.We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we’re here to support you. Our commitment doesn’t stop at hiring. Once you join us, we’ll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging. Learn more about our Diversity, Inclusion & Belonging (DIB) efforts by visiting our website or exploring our 2025 Sustainability Report..