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Store Loss Prevention Investigator
Brooklyn, NYApril 6th, 2026
Store Loss Prevention InvestigatorSephora Loss Prevention is constantly evolving to ensure we have products available to delight our clients. Our action-oriented Investigators and Managers employ leading edge technology in stores, distribution centers and our Field Support Center to positively impact bottom line results. With respect for all, we act safely to resolve theft situations without disrupting the client experience. We operate with transparency, celebrate openly and foster teamwork in pursuit of our goals. As a Store Loss Prevention Investigator, you protect the assets of the store against theft. Working with the District Loss Prevention Manager, you will partner with store leadership in the development and execution of Store Shrink Plans. In addition, you will:
Your responsibilities include:
Conduct surveillance on the sales floor as well as utilizing CCTV system to identify, observe, and apprehend or deter individuals from committing external thefts
Adhere to all laws and Sephora policies concerning apprehensions, search and seizure, and the preservation of evidence
Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, and audits
Testify in court on behalf of the company, in any case, criminal or civil, to which you are summoned
Heighten and maintain store LP awareness by attending and participating in store meetings, new hire trainings and continuous Beauty Advisor training
Provide support and work in multiple store locations if hired in a multi-store area
Investigate internal theft using a variety of resources, including exception-based reporting, in partnership with District Loss Prevention Managers
Demonstrate our Sephora values: Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.
Minimum 1-year asset protection or loss prevention experience in a retail environment
Flexible availability to work during "peak" retail hours such as nights, weekends, and holidays
Strong communication skills
Our legal team wants you to know what's required:
Ability to stand/walk the sales floor for entire shift, with or without accommodation
Satisfy and maintain all licensing requirements (as required by state or local jurisdiction)
Adherence to Sephora's dress code and other policies in the Sephora Employee Handbook
Sephora is hiring for a Store Loss Prevention Investigator Position in Greenwich Village, New York City. Base pay starts at $25/hr.
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