Security Systems Tech Support - Level 2 (Remote)
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Interface Systems, LLC is seeking a Level 2 Security Technical Support professional to provide fault isolation, repair, and service restoration for Security Lifecycle solutions. The role emphasizes strong written and verbal communication, and exemplary customer service for CCTV, intrusions, access control, and related technologies.
You will engage with customers and Field Technicians via tickets, email, chat, and phone, escalating where needed and ensuring alignment with SLAs.