Counter Sales Associate

Why Kuhlman Corporation?Kuhlman Corporation is part of The Gerken Companies, a family of businesses built on integrity, safety, and long‐term success.Our values guide how we work every day:Integrity in every decision, from customer interactions to internal teamworkSafety as a shared responsibility across every locationShared success that creates stable, rewarding careers for our peopleProfessional development through training and opportunities for advancementCommunity support because we live where we work and care about the places we serveIf you enjoy working with customers, solving problems, and being part of a fast‐paced team, this could be the opportunity for you!About the RoleWe're hiring a Counter Sales Associate to support customers by providing building material solutions at our Akron location. This role works directly with contractors, homeowners, and internal sales teams to answer questions, process orders, and ensure customers have what they need to successfully complete their projects.This is a full‐time, year‐round position.What You'll DoAssist customers in person, by phone, or via text by answering questions and recommending appropriate productsAccurately enter customer orders into the company's order‐entry systemWork closely with outside sales representatives to support customer orders and product inquiriesInform customers about product preparation, application rates, safety information, pricing, and delivery timelinesHandle cash sales, reconcile daily cash transactions, and process credit card paymentsFollow up with customers after purchases to ensure satisfaction and address questionsInitiate purchase orders for direct shipments and process merchandise returnsPrepare reports related to inventory, rentals, and special orders as neededReplenish showroom shelves with building materials and accessoriesCoordinate with the Credit Department regarding customer accounts when neededMaintain regular in‐person attendancePerform additional duties as assigned by managementPhysical RequirementsAbility to lift and carry up to 50 pounds, and up to 100 pounds with assistanceProlonged periods of standing and sittingAbility to safely navigate the facility, including climbing laddersAbility to work in varying weather conditions when requiredWillingness to work outside normal business hours as neededWhat You BringHigh school diploma or equivalentMinimum of two years of inside sales, retail, or customer service experience preferredBuilding materials, construction, or masonry product knowledge is a plus but not requiredStrong communication skills and a customer‐focused mindsetAbility to resolve customer concerns professionallyDependability, organizational skills, and attention to detailAbility to represent The Gerken Companies in a professional mannerWhat We OfferCompetitive benefits package including medical, dental, and vision insurance401(k) retirement plan with company matchPaid Time Off (PTO), holidays, and additional leave optionsCompany‐paid life insurance and disability coverageEmployee Assistance Program and other wellness benefitsYMCA membership at no cost for employeesIf you enjoy working directly with customers and want to be part of a team that values service, integrity, and long‐term growth, we encourage you to apply!Kuhlman Corporation is an Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.Accessibility: If you need an accommodation as part of the employment process please contact Human Resources atPhone: 419-533-7701Email: kedwards@gerkenpaving.comEqual Opportunity Employer, including disabled and veterans.If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language: English - Spanish - Arabic - ChineseEnglish - Spanish - ChineseIf you want to view the Pay Transparency Policy Statement, please click the link: EnglishTo see other positions, click here.