Claims Assistant - Grade 7 - $47,174.40 ~ $61,297.60 ~ $75,441.60

Claims Assistant - Grade 7 Provide secretarial, administrative, and clerical support to the Claims Administration Department within the Office of the General Counsel. This position requires an individual who maintains confidentiality, exhibits initiative and the ability to work independently.Major Responsibilities and DutiesProvide administrative, secretarial, clerical, research, and reporting services. Responsible for drafting and typing correspondence, completing claim forms and filing them, opening and maintaining files, conducting research, assembling materials for reports and creating reports, working with the Department's Matter Management system, working with time and payroll records, ordering office supplies and equipment.Draft correspondence, reports, and other documents independently provided that appropriate training and instruction has been given.Assist Claims Administrator in carrying out their obligations and duties.Assist in preparing and filing documents related to claims department matters.Work cooperatively with all members of the Office of General Counsel, including other secretarial and clerical staff.Perform other related duties as required and assigned.Core Value CompetenciesSafety: We promote safety in all we do. Our commitment to the safety of our customers and employees is paramount.Integrity: We are committed to the highest level of ethical conduct, personally and corporately. We accomplish this by being open and honest, and by meeting our commitments to each other, our customers and our region.Customer Service: We deliver the best, highest quality service to our customers because they are our primary concern. We provide quality service by focusing on both internal and external customers.Quality: We value and recognize quality performance and strive for the highest quality in all we do. We accomplish this by monitoring our work, systems and processes and taking action to ensure that they meet or exceed standards.Teamwork: We work as a team. We encourage our employees to develop and contribute their talents cooperatively. When one of us succeeds, we all succeed. Effective teamwork includes working cooperatively with others as part of a team- as opposed to working individually or competitively- to accomplish shared objectives.Communication: We encourage communication in and between all parts of our Authority because we believe the free exchange of information is vital to unity, effectiveness and service among our employees, and to our customers and the region we serve. We are committed to delivering clear, effective communications and taking responsibility for understanding others.Innovation: We are leaders in finding new approaches and encouraging new ideas. We welcome the exchange of new ideas to improve the Authority. We foster and initiate new ideas, methods and solutions to support the mission and objectives of the Authority.Dependability & Accountability: We can be relied upon to do the work that's required every time. We are consistently at work and on time, ensuring that work responsibilities are covered and expected results are achieved.Self-Development: We take steps to ensure continued learning and professional growth.Problem-Solving: We accurately assess problems and effectively and efficiently arrive at excellent solutions.Supervisory ResponsibilitiesNone.Education/TrainingRequired: High school diploma or general education degree (GED). Associates Degree, OR at least 3 years work experience in a related field. Training in typing and transcribing. Training in Microsoft Office applications. Training in internet research.Preferred: Law firm or corporate legal department experience.Environmental Working Conditions and Physical EffortThe following section of the job description is used to identify the overall working context in which your job is performed. These questions are included because environmental working conditions and physical effort are an important element in some jobs.Select the level of noise that is typical in the work environment for this job.Very Quiet ConditionsQuiet ConditionsModerate NoiseLoud NoiseVery Loud NoiseDoes this job require that weight be lifted or force be exerted? If so, how much and how often?Lifts weight or exerts force up to 10 poundsLifts weight or exerts force of 11 to 25 poundsLifts weight or exerts force of 26 to 50 poundsLifts weight or exerts force of 51 to 100 poundsLifts weight or exerts force more than 100 poundsSelect the specific vision requirements of this job.Close visionDistance visionPeripheral visionDepth perceptionAbility to adjust focusOther CommentsAbility to be an effective mediator, coordinator and liaison between DRPA personnel, outside counsel and self-insurance service representatives.