Hotel Housekeeping Supervisor

Vintners Resort Vintners Resort is an intimate, 78-room luxury resort and spa located in the heart of Sonoma County Wine Country. Nestled on 92 breathtaking acres of lush vineyards, Vintners Resort is more than just a destination—it's an experience. Our world-class resort and hotel blend exceptional hospitality with the art of fine dining to create unforgettable moments for our guests. If you have a passion for delivering outstanding service and crafting memorable experiences amidst the beauty of wine country, we invite you to be a part of our dedicated team. Are you passionate about creating exceptional guest experiences? We're seeking an enthusiastic and friendly Hotel Housekeeping Supervisor to join our luxury hotel team! If you excel in customer service, pay attention to detail, and thrive in a dynamic environment, we want to hear from you. EOE. Hourly Pay Range: $23.00 – $27.00 per hour. May be eligible for tips or additional service earnings. EOE. Position Summary: Responsible for the general cleaning and upkeep of guestrooms and other assigned areas. Maintain the guestrooms and buildings to ensure safe and clean experience for hotel guests, associates and vendors. Assist the Housekeeping Manager supervise the housekeeping department in her absence to ensure clean, orderly, and attractive conditions of establishment. Essential Duties and Responsibilities: Clean hotel rooms including bathrooms, living rooms and bedrooms. Assigns daily tasks to room attendants and housemen in Opera and HotSOS. Refill daily supplies such as linen, amenities and bathroom accessories. Deliver supplies to the guestrooms upon request. Use HotSOS to make Work orders for any maintenance issue in the guestrooms, or any Public Area in the Hotel. Inspects and evaluates physical condition of rooms, closets, and other areas of the establishment. Inspects guestrooms after being clean by the room attendants using checklist. In the absence of the Housekeeping manager will arrange schedules and assign rooms to the room attendants. Communicate with the Housekeeping Manager to ensure the smooth operation. Maintain confidentiality of information Submits to Housekeeping Manager recommendations for painting, repairs, furnishings, relocation of equipment, reallocation of space, and any inventory needs. Role model on procedures for team members. Complete any other job duties assigned. Qualifications: Must be able to work at a flexible and rotating schedule including weekends and holidays. Must be energetic, organized, responsive, multi-task oriented. Must be able to work in a fast-paced environment. Possess experience in room cleaning, room inspection and laundry in a Hotel environment. Possess effective communication skills. Possess basic administrative skills. Bilingual required. Supervisory Responsibilities: Provides direction to the employees in the Housekeeping and Laundry service when the Executive Housekeeper is unavailable. Physical Demands: While performing the duties of this Job, the employee is regularly required to walk and talk or hear. The employee is regularly required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and taste or smell. The employee must be able to lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this Job, the employee is frequently exposed to toxic or caustic chemicals. The noise level in the work environment is generally quiet. Benefits: Complete benefits package for eligible employees include. 401(k) Retirement Plan Medical, Dental, Vision, Health Savings Accounts, Life Insurances and Pet Insurance Holiday and Sick Paid time off Generous employee discount and generous company discounts. Schedule: The schedule will be a regular, full-time position, normally working 40 hours per work week in both AM or PM shifts. Must be available and willing to work days, evenings and weekends. The scheduled days per week may vary depending on business priorities. DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA) As part of your job application and the Company’s evaluation of your candidacy, the Company collects, receives, maintains, and uses the following types of Personal Information about you for the business purposes identified for each category: CATEGORY EXAMPLES BUSINESS PURPOSE Personal Identifiers Name, alias, postal or mailing address, email address, telephone number, social security number, driver’s license or state identification card number, passport number 1. To comply with state and federal law and regulations requiring; employers to maintain certain records; 2. To evaluate your job application and candidacy for employment; 3. To obtain and verify background check and references; and 4. To communicate with you regarding your candidacy for employment. Pre-Hire Information Job application, resume, background check results, job interview notes, and candidate evaluation records Same as above Employment History Information regarding prior job experience, positions held, names of prior supervisors, reference information, skills and when permitted by applicable law your salary history or expectations Same as above Education Information Information from resumes regarding educational history; transcripts or records of degrees, vocational certifications, licenses obtained Same as above If you become employed by the Company, the Company will notify you of additional categories of Personal Information that it collects, receives, and maintains for business purposes.